Food Runner Jobs

Michelin Starred Chef Michael Mina is looking for experienced FOOD RUNNERS at his newest restaurant, INTERNATIONAL SMOKE!

Our Food Runners and Expediters are responsible for overseeing table maintenance, maintaining the flow of service and assisting the servers in the dining room. Their duties include: delivering food to tables, describing the dishes to guests, performing tableside service, monitoring guest satisfaction and assisting the kitchen in expediting the service process. They must be pleasant, conscientious and professional with excellent knowledge of food and alcoholic beverage selections. They must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations and quality service.

General Expectations

• Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
• Act with integrity, honesty and knowledge that promote the culture, values of International Smoke.
• Represents the restaurant professionally through effective communication, cooperation and relationships with the all business partners.
• Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
• Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
• Maintains clean and organized work stations that are cohesive with the restaurant’s philosophy, culture and standards of excellence.

Essential Job Functions

• Must be able to read and write to facilitate the communication process.
• Aware of all upcoming orders and status of tables expecting food.
• Assists the Chef in expediting the food to the dining room.
• Always uses position numbers and proper spiels.
• Understand and perform job duties to the expectations of International Smoke and the restaurant Service, Food, Beverage and Wine manuals.
• Participate in Pre-Shift meetings and learn new menu items.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.
• Must have complete knowledge of products and specifications that is outlined in the dinner menu matrix, cuisine manual.
• Perform all side work applicable to assigned station.
• Knowledge of the appropriate table settings and service ware.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests.
• SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
• Requires good communication skills, both verbal and written.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s standards.
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Liaise with server to ensure communication at all times about wants and needs of guests.
• Keeps expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service.
• Welcome all guests and ensure guests receive responsive, professional and gracious service at all times.
• Further duties not currently listed in this outline may be added at the manager’s discretion.
• Describes dinner features as needed (including changes and additions).
• Must possess basic computer skills. Must have complete knowledge of POS system.
• Must have complete knowledge of and use the service guidelines outlined in the Food Runner/Back Server Manual.
• Maintain a clean, safe environment all times in the Dining Room and all service stations.
• Must possess basic computational ability.

Required Qualifications

• Must be minimum age to serve alcohol.
• Must be impeccably groomed, maintain good hygiene, good posture and have required uniform and tools.
• High school or equivalent education required.
• 2-3 years of fine dining experience. Knowledge of service, food and beverage, generally involving at least 3 years of dining room experience and thorough knowledge of fine dining, service procedures and functions.
• Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
• Responsive to constructive feedback from Chef, Managers or Supervisors.
• Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems.
• Food and wine knowledge a plus.
• Applicants must possess a strong dedication toward learning, and motivation to progress in a fine dining environment.

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