Floating Office Assistant Jobs

Forrest Solutions is currently seeking a Mobile Associate who is responsible for the daily operations of the conference rooms, client onsite experience, office organization and employee engagement. We are looking for a high energy, experienced individual who excels in high volume, fast paced corporate setting with a high-end clientele.

Shift: 7:00am- 7:00pm (8 hours shift between those hours); Monday- Friday

Pay Rate: $24.00/hr

Location: 4 locations total (3 in NYC, and 1 in Greenwich, CT)

JOB RESPONSIBILITIES

• Provides break and PTO coverage for Concierge, Switchboard, Lobby Concierge, Mail & Print Center staff
• Manages ID verification process and guest validation
• Makes dining, theater, and tour recommendations
• Reception
• Conduct mail runs at scheduled times throughout the day to deliver mail to each department, person, or pre-established drop area as required, including special and rush packages.
• Registers & checks in clients for onsite visits
• Lobby Concierge
• Monitor usage of materials and supplies and order as necessary to maintain effective levels.
• Relay voicemails and other messages to the proper location within the organization, which may entail writing down the number of the person who called and providing it to the individual
• Potentially escort VIP guests to designated floors
• Switchboard
• Managing a high-volume email inbox for requests supporting multiple office locations.
• Provide a memorable hospitality experience for all clients and end users they come in contact with.
• Processes services tickets for guest registration
• Ensure appropriate communication to operating departments including Conference Services, Catering, and Audio Visual
• Flexible to shifts between the hours of 7am – 7pm
• Mail & Print
• Answer all incoming external calls, provide pertinent information to the caller and transfer the call to the appropriate source if requested
• Managing a high-volume email inbox for requests supporting multiple office locations.
• Supports printing and binding of documents submitted by clients
• Responsible for managing the conference rooms reservations, set ups, visitor registrations, and maintenance.
• Greets guests with a 5-Star hospitality and professional approach

JOB REQUIREMENTS

• Able to maintain uniform and grooming standards appropriate to a corporate setting
• Ability to multi-task and meet deadlines.
• Great time management skills
• 3 years prior Administrative/Hospitality experience required
• College degree preferred
• Proficient in Outlook and Calendar scheduling
• 2 years’ experience in a corporate setting
• High Energy, White Glove Hospitality Mindset & Demeanor
• Flexible schedule to support potential overtime when requested: hours of operation 7am – 7pm.
• Able to effectively communicate in a written and oral manner; will request writing sample.
• Team player who can keep a positive attitude and motivate peers

PHYSICAL DEMANDS

This role requires frequent walk throughs of the office and floors to ensure organization and restocking levels are met and reported.