Firewall Engineer Jobs

Hello,

Hope you are doing good.

This is Ganesh from fixity technologies. I am a Recruiter, and we are looking for Firewall Engineer(Remote). If you are available in the job market, feel free to reach me at [email protected] or contact me at 630-998-7890

Role: Firewall engineer

Location: Remote

Duration: Long Term

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. You will need to provide technical assistance as needed (often, in high-pressure situations).

•Provide Technical Support to customers and partners

•Consult and guide customers on security standard best practices methodologies and act as trusted advisor for clients.

•Build custom security policies and application signatures for unique client environments.

•Provide configurations, troubleshooting, and best practices to customers

•Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner

•Provide fault isolation and root cause analysis for technical issues

•Publish Technical Support Bulletins and other technical documentation in the Knowledge Base

•Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.

Candidate Profile

•4 – 8 years prior experience in a Technical Support environment is required

•Expertise with Firewalls – Palo Alto, Cisco, Checkpoint, Juniper, Fortinet etc.

•Expertise with IDS/IPS solutions.

•Experience working with Firewall Central Management Systems

•In-depth understanding of Networking and Network Security concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, traffic generators, etc.

•Enterprise-level designing/troubleshooting experience in Routing Protocols (BGP / OSPF / EIGRP).

•Knowledge of Cloud Firewalls, WAF, NLB, ALB etc will be a plus.

•Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (SAML, SSO, LDAP, RADIUS, etc.)

•Knowledge of Linux (including BASH and Python scripting)

•Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar)

•Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required

•Strong TCP/IP Skills.

•Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions

•Excellent written and verbal communication skills

•BE/B.Tech in Computer Engineering / Electronics & Communications Engineering or their equivalent.