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Financial Eligibility Specialist (Human Services Specialist 3) Medford

Company

Department of Human Services
Address , Medford
Employment type FULL_TIME
Salary $3,265 - $4,913 a month
Expires 2023-12-08
Posted at 9 months ago
Job Description
Initial Posting Date:
08/10/2023
Application Deadline:
08/24/2023
Agency:
Department of Human Services
Salary Range:
$3,265 - $4,913
Position Type:
Employee
Position Title:
Financial Eligibility Specialist (Human Services Specialist 3) Medford
:
Financial Eligibility Specialist (Human Services Specialist 3) REQ-133541
Salary range: $3265 - $4913
Medford State Street office
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!
Aging and People with Disabilities (APD), part of the Oregon Department of Human Services, is looking for multiple dedicated and compassionate individuals for our Human Services Specialist 3 position.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
  • When you join the ODHS , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
  • Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

ABOUT THE PROGRAM
Click here
to learn more about Aging and People with Disabilities.

YOUR DUTIES AT A GLANCE:
In this position, you will determine initial financial eligibility and periodically review financial eligibility for Medicaid, Supplemental Nutrition Assistance Program (SNAP), Employment Related Day Care (ERDC), and Temporary Assistance for Needy Families (TANF) programs. The office serves seniors and adults with disabilities. We provide assistance to individuals and/or groups dealing with issues relating to economic disadvantage, unemployment, abuse and neglect, substance abuse, aging, disabilities, and inadequate housing.
Main duties include but are not limited to:
  • Identify indications of fraud and/or abuse. Refer possible fraud to Fraud Investigation Unit and abuse concerns to Adult Protective Services.
  • Redetermine ongoing financial eligibility for benefits by reviewing application packets and other supplemental data as required by current policy.
  • Act on reported changes in a timely manner including responding to correspondence, phone calls, office and community visits.
  • Provide choice counseling and facilitate referrals to SHIBA, Medicare and community programs as appropriate.
  • Review and process required forms, documents (electronic or paper) and tasks necessary to establish and keep current each Oregonian's benefits. Provide applicants with proper notification regarding financial eligibility decisions as required by policy.
  • Inspect eligibility decisions and benefits amounts calculated by the ONE system for accuracy and appropriately authorize denials and/or approvals for benefits based on agency policy.
  • Initiate contact with ongoing long term care recipients as required to complete their annual financial recertification.
  • Interview applicant(s) and other required persons in a variety of settings to determine need and initial eligibility for ODHS programs including, but not limited to: TANF, MAGI, non-MAGI, SNAP, ERDC, long term care financial. Review application and documents in accordance with agency policy to determine financial eligibility in a timely manner. Inform applicants of verification process. Articulate rules, regulations, procedures, and responsibilities to Oregonians.
  • Write case notes in all circumstances as required by program or policy rules.
WORKING CONDITIONS
  • May encounter environmental hazards including unsanitary conditions. May come in contact with people who present as irrational, hostile, or angry who may become assaultive verbally, physically or with a weapon. Also, will come in contact with animals, some of which may be dangerous.
  • Occasionally, must travel to individuals' homes, hospitals, nursing homes, and other provider settings as well as other local offices and Salem. Occasionally drive a variety of cars which may be unfamiliar, to remote places in a variety of terrain and possibly inclement weather.
  • May be exposed to a variety of contagious diseases such as staph infections, lice, MRSA, etc.
  • Typically, work in an office environment. When required, physical exertion such as climbing stairs, walking on uneven terrain and transporting a laptop.
THIS IS WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS (MQ's):
  • Clearly describe how you meet the minimum qualifications (MQ’s) and essential attributes (EA’s) within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
Two years of experience determining eligibility for an agency program by:
  • Interviewing to assess the needs of clients,
and
  • Interpreting and applying the policies, rules, and guidelines that are applicable to the client's situation.
OR
  • Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience).
ESSENTIAL ATTRIBUTES (EA's):
  • Ability to communicate in writing and when engaging Oregonians over the phone.
  • Experience working in a team environment.
** Your application and/or resume will be used when completing a pay equity assessment. The pay equity assessment determines your pay rate/salary step, so complete and detailed work and education history is helpful.
APPLICATION INSTRUCTIONS AND REQUIREMENTS:
Your work history profile either in the Workday application or resume/CV is the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
  • Please upload a resume OR complete the work history profile. Note: Your resume / cover letter may be uploaded in the Resume/CV field on the online application. **Emailed resumes and cover letters will not be accepted; they must be attached to your Workday application to be considered.
  • After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
  • Current State of Oregon: Apply via your employee Workday account. (This includes permanent and limited duration employees; temporaries are not counted as internal candidates). View this job aid for help.
  • If you are not a current State of Oregon employee, view this application instructional video .
ADDITIONAL REQUIREMENTS:
  • Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
HELPFUL INFORMATION:
  • If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact [email protected] . Please be sure to include the job requisition number.
  • For questions about the job duties or application process, please contact [email protected] . Please be sure to include the job requisition number.
  • This position is represented by the Service Employees International Union (SEIU).
  • This recruitment may be used to fill future vacancies.
  • Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.