Field Service Technician Jobs

Who we are:

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves approximately 1.7 million customers throughout the U.S. and Canada.

Vivint was named to the Forbes list of “America’s Best Employers for Diversity” in 2020 and 2019, and to the Forbes list of “America’s Best Employers” in 2018. The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism. Vivint is the largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company’s “World’s 50 Most Innovative Companies.”

Field Service Professionals provide expert-level installation and services, while delivering the highest-caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

What You’ll Do

• Earn a competitive hourly wage and enjoy an unlimited commission plan.
• Manage inventory and assets with a business owner mentality.
• Leverage service and installation appointments into leads and revenue.
• Become an expert on smart home technology by training on industry-leading products.
• Control your own income by providing opportunities for customers to purchase additional products and services
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.

What We’re Looking For

• Sales experience and/or field service experience is helpful.
• Exceptional customer service skills.
• Someone who thrives in a team environment and can also be trusted to work independently.
• Current valid driver’s license and clean driving record.
• Willingness to submit to a pre-hire drug screen.

Physical Demands Of The Job

• Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site
• Bend, kneel, crouch and stand for long periods.
• Lift and carry up to 45 lbs.
• Work in attics and other limited-space areas.
• Climb ladders up to 14’.

Position Perks

• All tools necessary to perform the job.
• Cell phone and work tablet.
• Company vehicle and gas card.

Company Perks

• Two weeks paid time off.
• Employee pricing on smart home products.
• Ten paid holidays.
• 401(k) plan with matching.
• Medical/Dental/Vision/Life coverage.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".