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Field Service Supervisor Jobs

Company

Nikkiso Cryogenic Industries
Address , Remote
Employment type
Salary
Expires 2023-06-25
Posted at 1 year ago
Job Description

Nikkiso Clean Energy & Industrial Gases (CE&IG) is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the LH2, LNG and industrial gases industries. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over USD 1.2B in annual revenue, 8,000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Energy Infrastructure & Strategic Projects (NESP) is a functional unit of Nikkiso CE&IG that develops and executes turnkey EPCM projects (> US$10 MM) globally.


Summary/Objective

An excellent opportunity is available as a Field Service Supervisor. The successful candidate will join our field service operation that covers an installed base of over 200 cryogenic expander - compressor /expander-generators throughout the Middle East and North Africa.

This position will lead installation, commissioning, maintenance and troubleshooting activities for our customers in the region and around the world. This is a lead field service adviser role that will supervise customer personnel whilst directing installations, start-ups, commissioning and major overhauls.

Essential Functions/Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Contribute new ideas to enhance company service and overall customer experience.
  • Work in partnership with the customer and keep them thoroughly informed on the progress, performance, and any potential problems.
  • Advise service representatives to take corrective action for equipment performance problems and troubleshooting activities.
  • Act as the site adviser to guide and supervise customer personnel, freelancers and field service representatives in the installation, commissioning and maintenance of cryogenic expander - compressor.
  • Produce comprehensive service reports and present these back to Aftermarket and Service Managers in product company and the customer.
  • Work with Aftermarket and Service departments to meet customer demands for spares parts, retrofits, service contracts and new equipment.

Work Environment

This job operates in manufacturing and field construction environments. This role routinely utilizes the operation of various tools and machinery.



Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift and work with various materials and/or tools, as well as work and bend at different heights, in various temperatures, and be on feet for an extended period of time.



Education and Experience
  • A practical oriented engineer with both supervisory and hands on experience.
  • Excellent command of the English language additional for this role.
  • Proficiency with MS Office in Word, Excel and MS Project.
  • Previous experience commissioning, overhauling, maintaining and repairing cryogenic expander - compressor.
  • A proven track record working onsite with customers and leading their personnel during installation, repair and maintenance.
  • We are also seeking someone who is fluent in other languages
  • Previous experience writing comprehensive and detailed service reports.
  • Must be Health, Safety & Environmentally focused, and promote safety in the workplace.
  • Mechanical Engineering degree or equivalent mechanical apprenticeship and several years’ experience in the field of turbomachinery. Experience in air separation plants, and gas plants are plus.
  • Willing and able to travel to customer sites throughout Middle East, North Africa etc.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer/Veterans/Disabled

Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.