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Field Billing Coordinator-Ries Jobs

Company

US Ecology, Inc.
Address , Midland, Tx
Employment type FULL_TIME
Salary
Expires 2023-07-20
Posted at 1 year ago
Job Description
POSITION SUMMARY: With general direction, this role performs a variety of routine and non-routine
complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts with complex billing arrangements due to contractual or statutory requirements.

PRINCIPAL RESPONSIBILITIES:
  • Posts payments as appropriate into the billing system to clear open obligations or prepares remittance advices to accompany payments sent to the lock box or corporate office.
  • May act as a resource for less experience personnel within the division or other divisions. This includes answering questions and providing training and support for others.
  • May accept credit card payment from customers over the phone and process recurring payments.
  • Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings. Performs basic and routine research to resolve differences or unidentified/misapplied payments.
  • May complete customer set up in company billing system(s).
  • May calculate and prepare manual billings for non-routine, complex billing arrangements. May gather and summarize supplemental billing information to accommodate customer billing requirements.
  • Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedure.
  • Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction.
  • Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system.
  • Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies.
  • Performs other job-related duties as assigned.
QUALIFICATIONS:
  • Must be able to demonstrate initiative to thoughtfully research and follow up on nonstandard situations to ensure compliance with company policies and procedures.
  • A thorough knowledge and understanding of billing transactions and processes.
  • Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner.
  • Good math aptitude and the ability to work accurately with numbers are essential.
  • Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry.
  • The ability to effectively interact and communicate with division managers as well as customers in a professional manner.
  • MS Excel skills at an intermediate level.
MINIMUM QUALIFICATIONS:
  • 18 months of related billing experience.
  • High school diploma or G.E.D.
US Ecology is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.