TITLE: Family Support Specialist I

REPORT TO: Senior Project Manager

LOCATION: TBD

STATUS: Full Time

BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that our all of families are stable and thriving.

JOB SUMMARY:

Family Support Specialist provides support to a defined community or housing development as both a social service specialist and community organizer. The Specialist will work with residents on an individual basis, as needed, to mitigate risks of housing instability. The Specialist will also develop programs with residents and other community service providers to address community concerns and opportunities.

Direct Service Delivery Responsibilities

• Develop and maintain relationships with community stakeholders and service organizations
• Document onsite programming outputs in LEARN
• Grant writing for programs at the local site.
• Maintain records and document resident need, progress, and continual outcomes
• Collaborate with the management company and resident leadership body on neighborhood safety initiatives and meetings
• Document work with residents in LEARN
• Develop effective partnerships with organizations that address community identified needs (including, but not limited to, after school programs, health fairs, job training, on- site classes)
• Develop and coordinate programs as applicable that address the community identified needs
• Identify resident needs and locate community resources that may address these needs
• Work directly with residents when specific intervention is required to include conducting assessments, developing IDPs and FDPs, connection to services, and conducting quarterly check-ins for those with identified goals.

QUALIFICATIONS:

• A strong sense of and respect for confidentiality involving both participants and fellow employees.
• Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach
• Associates Degree or related experience
• Education and/or experience required:
• Possession of a valid driver’s license and availability of automobile for work use
• Ability to function as a team player in both internal and external relationships
• Availability to attend evening and weekend functions as required
• Strong organizational, planning and time management skills.
• Must be proficient in Microsoft Outlook, Word and Excel
• Ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Strong verbal and written communication skills
• Skills and/or competencies required:
• Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software.
• The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals.
• Must excel in fast-paced environment
• Ability and commitment to handle privileged information in a professional and confidential manner

Urban Strategies, Inc is an Equal Opportunity Employer.