Facilities Maintenance & Support Specialist

ABOUT POET

At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty years our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and leader in bio-based products in the world.

JOB SUMMARY

This is a dual-role splitting time between IT Support and Facilities Maintenance.

As an IT Support Specialist, you will have the chance to work directly with our internal and external customers on a variety of issues and projects. Daily tasks include answering phone calls, responding to emails, documenting issues and processes, and completing tickets in a timely manner. Sound intimidating? Don’t worry, we will help you learn the ropes. If you are a problem solver, detail oriented, a good team player, effective communicator and are looking for an opportunity with a strong, growing company in an exciting industry, we can provide you with a challenging environment to put your skills to the test. 

As a Facilities Maintenance Technician, you will have the chance to support all aspects of our physical facilities. This includes general maintenance tasks related to a number of trades, including plumbing, electrical, landscaping, HVAC, construction, sanitation, etc.

This is an on-site role located in Wichita, KS and is not open to remote locations. Some degree of after-hours and weekend work may be required.

DURING A TYPICAL DAY 

• Provide frontline support to users of our in-house software and systems
• Inspect and maintain alarm systems, including security and fire
• Routine equipment maintenance, including preventative tasks
• Coordinate and work with outside vendors and contractors
• Patch, repair, and paint drywall holes and abrasions, ceiling tiles, etc.
• Replace failed light bulbs, sockets, etc.
• Respond to verbal and written requests for service
• Work in the database to ensure accuracy and assist with meeting compliance standards
• Work with other teams to address and resolve issues that require escalation
• Mow and trim grass/lawn areas, perform general cleanup, and maintain equipment
• Monitor daily processes to ensure timely resolution of issues
• Repair leaking plumbing fixtures

QUALIFICATIONS: WHAT YOU NEED TO BRING

• Always vigilant to maintain high degree of safety in all activities
• Ability to safely set-up, climb, and work off elevated platforms, including ladders and lifts
• High attention to detail, able to notice and address items without explicit assignment
• Basic knowledge of Microsoft Office Suite and/or SQL Server Management Studio
• Safely and legally operate a motor vehicle
• Able to work in both indoor and outdoor environments
• Willingness to ask for help when needed
• Able to lift and carry at least 70 pounds and perform other normal activities such as bending, kneeling, stooping, twisting, pushing/pulling, working overhead, etc.
• Experience working with IT ticketing systems
• Skill, experience, and capability to use common tools (power and hand), appliances, and devices
• Experience with HVAC, electrical, and plumbing equipment
• Ability to effectively manage time and tasks, including prioritization

STRENGTHS OF A SUCCESSFUL CANDIDATE

• Self-awareness in the face of uncertainty
• Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization
• Ability to embrace and promote change
• Strong organizational skills
• Ability to think objectively
• Excellent oral and written communication skills and attention to detail
• High level of personal integrity
• Demonstrated problem solving and critical thinking skills
• Innovative mindset
• Sense of urgency which drives results
• Ability to work in a team environment

GROWTH OPPORTUNITIES WITHIN POET

At POET we believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member’s position and compensation are carefully determined by considering their unique qualifications and skillset.

WORK ENVIRONMENT

• POET Biofuels is proud to be the 2022 Winner of Wichita Business Journal's Best Places to Work Large Company Category!
• We also expect that everyone will maintain a healthy work-life balance. It’s the best way to optimize health, happiness and productivity over the long term.  
• Culture is king at POET. We’re all on the same team. We always communicate. And we park our egos at the door. These aren’t just slogans on our walls. It’s the way we do things at POET.
• We have an open work environment, with no offices. We are all in this together and we work close together.
• We work hard. We play hard. We have frequent team events, from bowling to BBQs to charity activities.

Beyond our world-class culture, POET team members enjoy competitive pay and benefits including: 

• Competitive pay, including shift premium pay for qualifying positions
• Paid time off and paid holidays
• Quarterly Profit-Sharing Bonuses, and Bi-Annual Incentive Bonuses
• Excellent work-life balance with a 'family-first' culture
• Onsite fitness centers or fitness reimbursements
• Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations
• Paid Parental Leave
• 401K with company match
• Discounted home and auto insurance
• Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution
• A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually
• Tuition reimbursement
• Safety and cold weather gear reimbursements