Experience Data Quality Specialist, Spectrum Enterprise

At a glance:

• Can you maintain and assist with data quality analysis and validation, including the design and implementation of controls and processes for validation and reconciliation?
• Are you skilled at enabling a data quality strategy and influencing the shape of the strategy’s future direction to improve the data experience?
• Do you desire a competitive salary with lucrative benefits and a focus on professional development?

Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As an Experience Data Quality Specialist, you lead the data quality strategy for data products within the Spectrum Enterprise Experience team. You are influential in shaping the strategy’s future direction to meet our needs for high-quality, complete, accurate and timely data in products and solutions that support the experience of internal teams and clients. You efficiently maintain and assist with data quality analysis and validation, including the design and implementation of controls and processes for the validation and reconciliation of critical client and employee data. You collaborate with the Client Data Systems Product Manager to enable data as a valued asset across the enterprise with a specific focus on reliability and quality. You excel at providing quality data within an office environment and interacting with teams via in-person and digitally. You report to the Director of Client Data Systems for goals, guidance and assistance.
Position benefits:

• Company funded retirement accumulation plan for an additional 3%.
• Paid holidays, vacation days, personal days and sick days.
• 100% company match 401(k) up to 6%.
• Employee discount on Spectrum services where available.
• Education assistance.
• Competitive salary with bonus.
• Pretax child care spending account.
• Health, vision and dental insurance.

What you will do:

• Update key partners on a regular or as-needed basis by presenting changes and fixes.
• Define and implement an approach to clean up enterprise data with respect to enabling value in historical data required in reporting and analytics across the business.
• Develop foundational procedures and technical solutions to ensure the successful execution of the data quality framework.
• Work closely with the data governance team on quality metrics necessary to drive improvement and demonstrate execution of the greater strategy.
• Perform additional duties related to this position as assigned.
• Enable the data strategy by serving as the specialist for the implementation, training and monitoring adoption of data quality within our distributed data management teams.
• Lead the process of identifying opportunities to improve data quality alignment in accordance with business objectives.
• Manage the tool implementation and maintenance needed to perform quality processes for master and reference data.
• Identify relevant and actionable data by conducting data discovery stakeholder interviews.
• Improve data quality by establishing reusable process tools and best practices for data quality analysis, tracking cleansing and escalation.
• Guide each application by identifying data sets, developing data flows, understanding data-related processes and mitigating key data issues.
• Enforce quality assurance guidelines and control standards and coordinate tactical day-to-day data management activities to ensure data validity.
• Ensure accurate data by providing the analysis of complex data issues, root cause analysis and resolution.
• Encourage company-wide success by actively and consistently supporting all efforts to simplify and enhance the client experience.
• Establish a clean process for managing business rules to align with data quality metrics.

Required keys for success:

• Comprehensive mathematical and issue resolution skills with a keen eye for identifying trends and data anomalies.
• Five or more years of experience in managing the data lifecycle with a specific focus on data quality practices and data issue management and root cause analysis.
• Seven or more years of experience in data manipulation and analysis accessing data in varied formats with different methods.
• Effective written and spoken English communication and presentation skills with all levels of an organization.
• Detail-oriented and organized with the ability to multi-task and work in a fast-paced environment.
• Track record of turning vague concepts and asks into well-documented and effective business metrics and insights.
• Familiar with data quality tools such as Trillium, Ataccama or Information Builders iWay.
• Knowledge of data governance, data quality and data lineage concepts.
• Five or more years of experience in developing automated frameworks, templates and design patterns.
• Ability to exercise discretion on sensitive or confidential matters.
• Demonstrated understanding of master data management processes and policies.
• Proven ability to identify automation opportunities within current analytics processes while working closely with architecture teams to implement the solution.
• Seven or more years of experience in data mining, large-scale data acquisition, transformation and cleaning structured and unstructured data.
• Five or more years of experience working with data visualization tools, such as Microstrategy Tableau, Qlkiview or Spotfire.
• History of managing deliveries to a timeline while negotiating deliverables with key partners.
• Demonstrated ability to successfully manage project and product implementation through partnerships with cross-functional internal and external teams.
• Experience in data quality automation and testing experience as a part of continuous delivery and deployment.
• Proficient in SQL language.

How you will stand out from the crowd:

• Telecommunications experience.
• Curiosity to solve complex issues with data.
• Three or more years of experience in master data management.
• Three or more years of experience in developing test cases for complex, relational data sets.
• Ability and desire to work in a fast-paced team environment.
• Three or more years of experience implementing data quality systems and processes.

Your education: Bachelor’s degree in mathematics, economics, finance, statistics, computer science, engineering or a related field (required).
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $88,200.00 to $156,600.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.