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Executive Housekeeper Jobs

Company

Hyatt Regency Tysons Corner
Address , Tysons Corner, Va
Employment type FULL_TIME
Salary
Expires 2023-07-14
Posted at 11 months ago
Job Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:
  • Teach employees importance of, and how to greet guests and courteously solve guest requests
  • Experience purchasing linens and housekeeping supplies
  • Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
  • Work closely with all other Departments
  • Inspect some rooms daily
  • Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
  • Coach and counsel employees to reflect Hyatt service standards and procedures
  • See that inspection program is consistently maintained
  • Insures proper staffing levels for customer service goals
  • Assure all safety and security policies and procedures are followed
  • Work closely with vendors to assure proper pricing, delivery, and maintenance
  • Solid understanding of housekeeping and laundry supplies and pars
  • Ensure OSHA and ADA policies are adhered to
  • Current on latest housekeeping and laundry technology
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Experience teaching, supervising, and mentoring multilingual and multicultural staff
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

  • With opening hotels, previous hotel pre-opening experience preferred
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • Must be proficient in Microsoft Word and Excel
  • Clear concise written and verbal communication skills in English
  • Hotel/Hospitality degree an asset
  • 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Must have excellent organizational, interpersonal and administrative skills
  • Service oriented style with professional presentations skills