Executive Assistant Team Lead

About Carrot:

Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. Whether there is a need for care through fertility preservation, male-factor infertility, pre-pregnancy, IVF, pregnancy and postpartum, adoption, gestational surrogacy, or menopause, Carrot supports members and their families through many of the most memorable and meaningful moments of their lives. With Carrot, you can pursue your possible.

The Role:

The Executive Assistant Lead will lead and mentor a team of Executive Assistants along with providing administrative and operational support to our Leadership Team.

The Executive Assistant Team Lead role is an office-based position in our Des Moines, IA office.

Responsibilities:

• Must be able to work flexible hours to support business meetings and some travel is required
• Contribute to team meetings and offsites by assisting with the production of materials and pre-reads, taking notes, and tracking action items; Travel to offsite meetings is expected.
• In partnership with leadership, establish and implement processes that enable a highly productive EA team
• Assists in maintaining office operations and procedures
• Support the Executive's personal scheduling and coordination as needed
• Maintain an efficient flow of information between all levels including internal and external contacts on a wide spectrum of priorities
• Provide general project support as needed including ad-hoc reporting
• Maintains and tracks manager and teams project list and goals
• Manage complex calendars in a thoughtful and purposeful manner, ensuring meetings, internal and external contain the appropriate attendees, agenda items. Ensure the executive is prepped for every meeting
• Manage a team of EAs, serving as their first resource for guidance, best practices, problem-solving and feedback.
• Manage expense reports and track reimbursement status
• Assist in team recruiting efforts including coordinating interviews, liaising between the hiring team and recruiter and support onboarding of new hires in collaboration with People team
• Draft internal and external communications on behalf of executive
• Contribute to the broader EA community by providing coverage as necessary and building strong cross-functional relationships with other EAs

The Team:

The Workplace Experience and Administration Team is comprised of a group of individuals dedicated to providing administrative & operational support to the Carrot leadership team and the broader Carrot organization. This group partners closely with the People Team on cultural initiatives and works to increase operational effectiveness through cross-collaboration across multiple teams.

Preferred Qualifications:

• Must be able to handle confidential information
• Excellent verbal and written communication.
• Problem-solving mentality.
• Skilled at anticipating needs and being proactive to get ahead of problems.
• High degree of confidentiality, accountability, and business acumen.
• 5+ years of experience directly supporting a C-level executive.
• Self-motivated to bring things across the finish line.
• Ability to multitask.
• Positive energy and attitude.
• People management experience and proven ability to coach and develop Executive Assistants

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $100,000.00 - $115,000.00. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company's Most Innovative Companies, CNBC's 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and diversity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more.

Carrot is a remote-first company with teams in more than 40 states across the United States and dozens of countries around the world. It has received numerous workplace awards, including Fortune's Best Workplaces in Healthcare, Quartz's Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications. Learn more at carrotfertility.com.