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Sr. Application Analyst – Epic Ambulatory Applications - Epiccare Ambulatory

Company

Ann & Robert H. Lurie Children’s Hospital of Chicago
Address , Chicago, 60611
Employment type FULL_TIME
Salary
Expires 2023-10-12
Posted at 9 months ago
Job Description
Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
680 Lake Shore Drive
Supports information management needs of various client departments or workflows across the organization through project coordination, applications implementation, upgrades, and ongoing maintenance or enhancements. Manages small and medium sized projects as well as mentors less experience staff.


Essential Job Functions:
  • Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
  • Provides application maintenance, implementation support, technical guidance, and serves as primary resolution point for all issues regarding assigned applications. (i.e., EpicCare Ambulatory, E-Prescribing, Quest labs, etc)
  • Develops and monitors testing scenarios and methodologies to demonstrate system effectiveness. Prepares and maintains documentation on testing plans.
  • Manages small to medium-sized assigned projects or particular phases of a larger projects, with minimal supervision. Develops and creates detailed work plans, timelines and other appropriate documentation, identifies appropriate resources needed and provides timely status reports.
  • Works collaboratively with end-users to understand workflows and develop system support, including analysis of business needs and user needs, translation into proper system requirement specifications and documentation of requirements.
  • Works with complex workflows or workgroups, demonstrating knowledge of integrated workflows and applications and problem analysis to provide system solutions for organizational needs.
  • Guides and advises less-experienced application analysts.
  • Provides assistance with system selection, system maintenance/upgrade and implementation, including system definition, build, testing and conversion planning and interfaces.
Knowledge, Skills and Abilities:
  • Excellent analytical, written and oral communication skills. Ability to articulate facts and ideas clearly and concisely. Demonstrated ability to analyze problems and clearly articulate potential solutions.
  • Excellent customer service and interpersonal skills. Capable of working in a diverse, multi-disciplinary team and interacting with all levels of the organization.
  • Excellent facilitation and project management skills. Ability to manage assigned projects to specified budget and timeline with minimal supervision. Must be able to prioritize, organize and assess work in order to meet aggressive deadlines and cope in fast-paced environment.
  • Epic Certification Required: EpicCare Ambulatory
  • Bachelor’s Degree in Information Technology or Health Care field with related training. A combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job.
  • Minimum four years of experience installing/supporting applications and systems analysis/design and integration/design. Experience in a healthcare related field preferred.
Education
Bachelor's Degree: Information Technology (Required)
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
  • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
  • Adoption benefits
  • Tuition assistance
  • Supplemental Life, AD&D and Disability
  • Student loan servicing and support
  • Discount purchasing program
  • Discount on services at Lurie Children’s facilities
  • Backup Childcare and Eldercare
  • Critical Illness, Accident and Hospital Indemnity coverage
Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
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