Epic Applications Analyst Professional

Here, it’s different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit, and a celebrated history, we’re making new strides every day.

We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation’s top 10 pediatric hospitals by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That’s why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different.

This position is part of the Resolute Professional and Hospital Billing team. This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining and providing ongoing optimization and support. Duties include providing front line support to end users through analyzing and diagnosing problems and determining a solution.

Department: Clinical Application Services
Hours per week: 40, eligible for benefits
Shift: Day/M-F

This position will be hybrid. There will be occasions when you are expected to work on-site at one of the CHCO locations. The specific details will be discussed in the interview process, and are subject to change at our discretion

• EDUCATION – High School or GED.
• Epic Resolute Professional billing certification highly preferred.
• Experienced Epic Hospital Billing Analyst strongly preferred.
• Epic Resolute Hospital Billing certification highly preferred.
• CERTIFICATION(S) – Epic Certification required within four months of hire to maintain employment.
  • Epic Resolute Professional billing certification highly preferred.
  • Epic Resolute Hospital Billing certification highly preferred.
• EXPERIENCE – Minimum of one (1) year of related experience is required.
  • Experienced Epic Hospital Billing Analyst strongly preferred.

POPULATION SPECIFIC CARE

• No direct patient care.

ESSENTIAL FUNCTIONS

An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

• Reviews documentation for upgrades and monthly system updates. Evaluates possible changes and impacts with other analysts and end users.
• Collaborates with system users and other IT professionals to evaluate, plan, design, develop, test, implement and maintain systems.
• Addresses technical issues that occur during installation and maintenance activities.
• Plans, designs, implements, maintains and provides ongoing optimization and support for applications.
• Documents design, application and technical specifications as appropriate. Works with others to create support and training documents.
• Partners with vendor to troubleshoot and resolve system problems, to improve product performance and usability. Provides vendor with recommendations for system improvements.
• Assumes on-call responsibilities as required.
• Supports end users and provides primarily Tier 2 support for supported systems.
• Gathers, validates, and translates technological requirements into design and development specification while providing product management.
• Analyzes and diagnoses system problems, identifies root cause, and then solves the problem or escalates issues to other appropriate IT staff when outside area of responsibility or expertise.
• Completes or coordinates the preparation, coding, testing, and debugging of complex programs.
• Gathers and analyzes information to resolve incidents and troubleshoot problems. Documents the process and resolves the problem.
• Identifies and clarifies reporting needs and expectations with end users and works with report developers to clarify data and reporting needs.
• Analyzes, designs and builds workflows to meet the needs of users.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications.

SCOPE AND LEVEL

• Supervision Received: Works under some supervision, conferring with higher level employees, supervisor and/or manager as needed.
• Complexity: Duties and tasks are varied and somewhat complex, but usually involve limited responsibility. Procedures, methods and techniques to carry out work may not be well defined, requiring greater analysis.
• Decision Making: Has some discretion in making some decisions. Decisions and recommendations are made after contemplative analysis and with independent judgment and ingenuity. May escalate the most complex and important decisions to a higher level employee, supervisor and/or manager.
• Communication: Communicates explanatory and/or interpretive information relative to the organization and/or own function with team members, peers, management, clients and in limited cases, the public. Uses some discretion and independent judgment when information is exchanged, gathered and/or presented. Defers to higher level team members and/or management in many situations.
• Guidelines: Possesses knowledge of and applies the fundamental concepts, practices and procedures within a particular field of specialization.

PHYSICAL REQUIRMENTS

• Mental/Emotional: able to cope with stress effectively
• Mental/Emotional: able to work in close proximity to others and/or in a distracting enviro
• Hearing: able to clearly hear details
• Sit: 2/3 or more of time
• Mental/Emotional: able to prioritize effectively
• Weight Lifted/Force Exerted: up to 10 pounds/4.5 kilos, up to 1/3 of time
• Vision - Near: clear vision at 20 inches or less
• Talk: able to communicate verbally

WORK ENVIRONMENT

• Mental/Emotional: may be subject to many interruptions
• Office Work Environment: Regular/frequent exposure
• Mental/Emotional: able to tolerate ambiguity
• Mental/Emotional: able to prioritize effectively
• Bloodborne Pathogen Category 2: Occasional exposure to blood/body fluid

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Salary Information

Annual Salary Range (Based on 40 hours worked per week): $86,522.54 to $129,783.82
Hourly Salary Range: $41.60 to $62.40

Benefits Information

Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to a best-in-class education benefit with 75+ tuition-free programs to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.