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Enrollment Manager Jobs

Company

Year Up
Address , Atlanta, 30308, Ga
Employment type FULL_TIME
Salary
Expires 2023-07-21
Posted at 11 months ago
Job Description
OVERVIEW:
The Enrollment Manager reports directly to the Associate Director of Admissions and College Enrollment and drives the recruitment & admissions processes with the goal of accurately and efficiently identifying and admitting young adults who are the best fit for Year Up’s program. The Enrollment Manager will develop relationships and correspond with prospective students, coordinate advertising and social media campaigns, lead information session presentations and assist in building and managing relationships with college/employer partners, local schools and community-based organizations across the area to steward interested applicants into our admissions process who are strongly aligned with our programmatic outcomes.
To be successful in this role, you will thrive in a fast-paced, dynamic organization where you can leverage your relationship building and public speaking skills to draw highly qualified prospective students to the Year Up program. The ideal candidate will be detail-oriented, possess superior communication skills, skilled at relationship building, familiar with the local community, and enthusiastic about Year Up’s mission.
The Enrollment Manager will also have the opportunity to interact with students as a mentor, group facilitator, and advocate in building a positive educational environment.
KEY RESPONSIBILITIES:
Recruitment
  • Manage online and print ad placement for recruitment purposes
  • Cultivate and coordinate relationships with our community college/employer partners to identify prospective applicants
  • Host information sessions for interested candidates and present compelling information about Year Up’s program offerings
  • Organize and implement recruitment events
  • Build and maintain relationships with local high schools, community-based organizations and other groups that work with young adults from a full range of local communities to increase the pipeline of interested qualified candidates
  • In partnership with the Recruitment team, develop and implement a recruitment plan to effectively build a strong pipeline of prospective students for each class
  • Manage the development and distribution of Year Up admissions collateral to local organizations
  • Engage with prospective students through email, phone, text message, and in-person
  • Create and oversee a social media strategy to target high-potential candidates
  • Oversee the implementation and monitor the success of the student ambassador program
  • Develop partnerships with community-based organizations and other partners that provide social services and student resources
Student Assessment/Admissions
  • Facilitate Decision Forums and student on-boarding
  • Facilitate enrollment process with our college/employer partner, as applicable
  • Provide excellent customer service to every prospective student via phone and in-person
  • Conduct one-on-one interviews and psychosocial assessments with prospective students as part of the admissions process
  • Work closely with Recruitment team to ensure strategic alignment and pipeline updates
  • Engage students at every stage of the admissions pipeline, with the goal of transforming prospective students into applicants, and applicants into enrolled students
  • Serve as a point of contact for potential applicants
  • Lead the team in admitting and enrolling of a full class of students
  • Create and manage the admissions calendar and ensure the implementation of all associated steps
Database & Document Management
  • Develop proficiency in Salesforce.com report generation and usage to track recruitment statistics and inform improvements to the recruitment process
  • Liaise with key partners to obtain student information
  • Ensure proper usage of Year Up database and systems to ensure the most efficient storage of information and utilization of data
  • Enter data, manage reports and ensure data integrity within Year Up’s national database (Salesforce.com)
  • Track the weekly progress towards admissions & recruitment-related goals
  • Analyze and manage data to design and produce regular reports that track, document and measure recruitment & admissions progress; make appropriate recommendations for future initiatives based on program needs
Partner Liaison (as applicable – will depend on individual site)
  • Serve as a conduit between the college (enrollment and financial aid offices)/employer-based team and Year Up program staff
  • Manage day-to-day relationship(s) with the employer/college partner ’s administration (enrollment management, admissions, financial aid, operations, human resources, project lead, etc.) to oversee on-site recruitment and ensure that enrollment and financial aid information is up-to-date
  • Ensure that all of the employer/college partner’s enrollment objectives are integrated into project plans, data collection, and outcomes measurement
Site Team/Learning Community Member
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings
  • Serve as a coach/mentor for a small number of current students
This position may require occasional attendance at weekend or evening events
QUALIFICATIONS:
  • A high level of detail-orientation, and an analytical focus on process
  • Proficiency in Microsoft Office suite required
  • Strong work ethic and positive attitude, with a willingness to be flexible
  • Experience creating and managing social media campaigns to drive results
  • Commitment to diversity and inclusion
  • Previous customer service experience (cold calling experience a plus)
  • Community outreach and public speaking experience
  • Strong attention to detail and ability to self-start
  • Effective communication skills with strong follow up
  • Experience managing and working with external stakeholders
  • Ability to connect quickly and authentically with people
  • Knowledge of Salesforce.com preferred
  • Ability to assess student's social-emotional needs
  • Pipeline management experience preferred
  • 3-5 years of professional experience preferred, preferably in recruitment, admissions, enrollment, and/or partnership development
  • A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Experience working with young, ethnically diverse populations
  • Professional and resourceful style with the ability to work independently and as part of a team
  • Evidence of cultural sensitivity in past employment and life experiences
  • Understanding of the Opportunity Divide and its drivers

COMPENSATION & BENEFITS:
  • Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants.
  • Professional Development: Funds available to support staff in achieving career objectives ($2,500 per year)
  • Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year.
  • Year Up has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate’s skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
** This is an exempt role (paid on a salaried basis). **
ORGANIZATION DESCRIPTION:
Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults—no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country—a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up’s intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 40,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.
Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.
COMMITMENT TO DIVERSITY:
Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:
http://www.yearup.org/about-us/careers/commitment-to-diversity/
As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
TO APPLY:
Please submit a thoughtful cover letter and resume through our website.
Note that applications without a cover letter will not be considered. We respectfully request no phone calls.
COVID-19 UPDATE:
To ensure the safety of our young adults, staff, and families as we return to in-person work, Year Up requires that all staff be fully vaccinated against COVID-19, unless someone qualifies for an exception. Subject to reasonable accommodations for individuals with medical conditions or sincerely held religious beliefs that prevent them from being vaccinated. Face masks and physical distancing are also required in Year Up spaces.
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