Engineering Operations Technician Jobs

About AWS
Amazon Web Services (AWS) helps millions of customers every day achieve their business goals in an ever-changing digital economy. As the world’s most comprehensive and broadly adopted cloud platform, we recognize the global need for IT infrastructure services to deliver fast, scalable results. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Responsibilities:

• Supervise contractors who perform servicing or preventive maintenance
• Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
• Troubleshoot facility and rack level events
• Take daily operational readings and provide metrics reporting to senior engineers
• Perform root cause analysis for operational issues
• Ensure all personnel on-site follow safety protocols
• Work on-call and a rotating schedule as needed
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization

Physical Requirements:
All physical requirements are expected with reasonable accommodations

• Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
• Coordinate body movements when using tools or equipment
• Respond to off hour emergency calls
• Work at heights and from ladders
• Maintain balance and perform construction tasks while on a ladder
• Work shifts longer than eight hours in duration
• Walk job sites in uneven terrain
• Carry objects weighing up to 49 pounds for short distances
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.
Mentorship & Career Growth
We have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

• Meets/exceeds Amazon’s functional/technical depth and complexity
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Bachelor’s Degree or Technical (Military/ Trade School) Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• 4+ years of Data Center Engineering Experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.