Employee Housing Caretaker Jobs

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

The Employee Housing Caretaker (EHC) is responsible for assisting with in-field operations at the Gateway Gallatin Inn, Bozeman homes, and Big Sky properties. The EHC will work closely with the Community and Field Managers of Employee Housing to ensure rooms and properties are prepared and well cared for and that employees are delighted with accommodations and the service from the Housing team.

This is a full-time year-round position located in Big Sky, Montana.

Major Responsibilities

• Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, members, and guests at all times. In an accident or emergency, seek medical attention and contact the General Manager or Human Resources immediately.
• Ensure that each member, resident, and guest receives outstanding guest service in a guest-friendly environment. This includes greeting and acknowledging every member, resident, and guest, maintaining exceptional service standards, having a solid understanding of employee housing, and displaying a positive and friendly demeanor at all times.
• Display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our residents, members, and guests, and assure that all transactions are legal and ethical.

Essential Job Functions:

The essential job functions described here represent those an employee must meet to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Communicate repairs that are needed in employee housing units by working with Maintenance and/or Community & Field Operations Managers
• Assist with in-field operations, ensuring accommodations are clean, maintained, and welcoming to residents
• Work with the Employee Housing team to report any Resident Concerns or lease violations.
• Work collaboratively with the Community & Field Manager to maintain cleanliness in the Gallatin Gateway Inn common interior and exterior spaces, process turns, stock shipments and organization, assist with inspections, key code pulls, and key and code audits
• Direct resident questions to proper venues and routes
• Cleanliness, minor maintenance, basic property management and various preparations within Employee Housing
• Clean rooms, bathrooms, and common spaces, pull trash and recycling when needed

Other Duties and Responsibilities

• Participate in Employee Housing and Yellowstone Club training and development opportunities
• Assist in the development of programs, policies, and procedures, and create opportunities for staff to share in the process
• Meet departmental productivity, organization, punctuality/attendance and consistency standards
• Assist in preparing communication pieces for employees before each season to explain their options for seasonal housing and distribute, as necessary
• Perform all duties and responsibilities in a timely and efficient manner, following established Club policies, procedures, and standards of service to achieve the overall objectives of this position
• Work with the Housing Team to understand available housing for the current season and upcoming season, as well as placements for any international employees (H2B and J-1s)
• Assist in deploying regular communications such as notice to entries and general reminders

• Project a favorable image of Yellowstone Club to residents, members, and guests at all times
• Perform work in a safe and high-quality manner
• Treat residents, members, guests, vendors, customers, and co-workers with professionalism and respect
• Maintain a clean and neat appearance at all times
• Communicate regularly and effectively with all employees, supervisors, managers, and directors.
• Maintain a positive and respectful attitude
• Maintain the privacy of our residents, members, and guests at all times

• Must be able to work flexible work hours/schedule, including evenings, weekends and holidays. Long hours may be required due to business demands

• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and responsibilities for this job at any time

Experience/Education Required

High school diploma or GED; 1-2 years experience working in the Housekeeping field, or other relevant experience.

Experience/Education Preferred

Housekeeping, property management, or other related fields

Yellowstone Club offers great benefits including:

• End of season employee appreciation day and retail sale
• Discounts to over 1000 retailers through ADP LifeMart
• Discounted Employee Housing in Big Sky or Bozeman
• Medical, Dental, Vision Insurance
• Discounted Ski Pass
• 401k eligibility and bi-weekly match
• Complimentary shift meals
• Access to onsite fitness center 24/7
• Free transportation to and from Bozeman
• Employee Ski Days

For more information about the Club, visit www.yellowstoneclub.com.

To apply, please visit www.yellowstoneclub.com and click on "YC Careers" at the bottom of the homepage. Or through this web link: