Emergency Department Technician - 0.6 Fte

St. Croix Health is seeking a Emergency Department Technician to join our team and support patient registration. This part-time (0.6FTE) position will work 11 am - 11 pm, every third weekend and every third holiday.

Job Summary:

The Emergency Department Technician (EDT) is responsible for providing direct care to patients across the age spectrum at the directions of RNs and medical providers. The EDT performs fundamental patient care tasks from taking and documenting vital signs to assisting with activities of daily living. This position performs specific procedures in the Emergency Department setting and communicate pertinent patient care findings to team members, including CNAs, RNs, PAs, NP, and MDs. The EDT is responsible for a clean, orderly and stocked work environment and assures timely cleaning and turnover of patient room and of equipment that must be prepared for reprocessing.

Essential Duties and Responsibilities:

• Key Skills/Tasks to help providers

• Patient safety – CAUTI, central line, fall risk, etc
• Maintains department supplies by inventory and stocking
• Wound prep, care and dressing.
• Pelvic exam assistance – prep patient, educate patient, help collect/label swabs, ring forceps, specimen (products of conception)
• Maintain quality, safety, and/ or infection control standards
• Maintain patient flow in department: Use tracking board to document patient arrivals and room placements organize charts for each patient.
• Assist physician with procedures (suturing, central line, chest tube, etc)
• Psych patient safety – work with security to have patient change into scrubs, search patients, ensure room safety, safety watch, etc
• Rapidly assesses those patients needing immediate emergency care and intervention and communicate this assessment to RN team members.
• Employs principles of sterile technique (tray/instrumentation set up)
• Fabrication of specific orthopedic splints (plaster/fiberglass) under the direction of the Attending ED MD.
• Helps organize and maintain unit supplies necessary for daily activity.
• Prefabricated splint application (ace wraps, cam boots, knee immobilizers, slings, etc)
• Access AMION on line physician call schedule
• Monitors patient electronic record to ensure care is progressing, preventing patient care delay.
• Collaborate and communicate effectively with others among the nursing team.
• Communicates with other departments as necessary to promote seamless patient care.
• Provides excellent customer service to patients, visitors and colleagues through welcoming behavior, effective communication and information sharing.
• Illustrates competency of insertion of urinary catheters, performs blood collection in collaboration with RN.
• Conducts and performs EKG’s
• Recognize any changes in patient condition and report to the RN.
• Wound irrigation and prep, suture tray set up (train techs in sterile procedure)
• Coordinate consults and transfers to other medical facilities
• Perform tasks of dress/ undress patients and obtaining vital signs.
• Demonstrate skill using basic patient-care related equipment such as correct application of orthopedic appliances, crutch fitting and teaching, Hoyer lift, easy stand, bladder scanner, blood glucose monitoring, CPR, visual acuity and accurately enter patient data in EPIC.
• Performs data entry into patient’s computerized chart.
• Call appropriate hospital technical personnel (i.e. respiratory care, x-ray techs, CT techs, etc.) to arrange special procedures, or for critical patients who are unstable or in cardiac arrest.
• Independently performs clerical/receptionist functions on a patient care unit.
• Document accurately, completely, and timely in accordance with departmental policies.
• Serves as a resource to medical staff regarding hospital protocols.
• Facilitates communication between colleagues, patients and visitors.
• Direct stat lab results to an RN on critical patients as well as when computer systems are not available. Coordinates tests which require that the patient be transported to other areas of the hospital.
• Gather accurate demographic data at patient bedside. Obtain information from patient’s relatives, paramedics, police officers, or others when patient cannot provide necessary information to “arrive” patients in EPIC and to provide for Registration Staff when they are not available. Properly identifying patient prior to placing a name band as per protocol.

2. Chart Processing:

• Ensure charts are complete and have proper identification then sent to medical records for scanning to EPIC

3. Admissions:

• Copy and prepare patient charts as needed for admissions/transfers/OR.
• Call the charge RN to notify and request a bed for admission.
• Notify nursing home of admissions.
• Coordinate admission with appropriate medical service by paging assigned medical team for patient report.
• Communicate with care team when patient can be transported to the floor.

4. Performs other miscellaneous tasks as assigned:

• Check all machines with paper, printer cartridges, etc.
• Trouble shoot computer systems software and hardware calling IS&T only after initial investigation.
• Obtain patient records from outside providers as requested.
• Knowledge of manual ordering when on-line system is unavailable.
• Learns order entry and release in the EPIC system.
• Direct and occasionally escort patient/ family to appropriate hospital area.
• To generally assist in coordination of patient care.
• Restock office supplies at each work station.

Education & Licensure:

• BLS certification within 3 months of employment
• Must successfully complete EDT program within 6 months of hire
• Current WI Nurse Aide Registry or level of EMT certification to include EMT-B or EMT-I (on either National Registry or State of Wisconsin)
• High School Diploma or equivalent degree

Experience:

• Previous experience or recent education with office procedures and equipment
• Previous customer service experience including in person and telephone interactions, problem solving
• Recent Experience of at least 1 year in ERT, EDT or CNA position in a hospital or Emergency Services preferred
• Registration experience is a plus
• Experience in the health care field
• Medical terminology required

Physical Requirements:

• Prolonged periods of standing, bending, and reaching
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.

St. Croix Health is an Equal Opportunity Employer.

St. Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values.

Mission

We help people live healthier, happier, and longer lives.

Vision

To transform from quality sick care to quality well care that is sustainable and affordable.

Values

People Centered, Trust, Innovation, and Growth.

Here at St. Croix Health we offer our employees with a robust benefits package that includes:

• Wellbeing incentive program
• Free parking
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Paid time off
• 403b retirement program with employer match
• Employee assistance program (EAP)
• Employee prescription discount program
• Health, vision and dental insurance

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.