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Dtt Analyst Summer 2024 Intern

Company

Chick-fil-A, Inc.
Address , Atlanta, 30349
Employment type INTERN
Salary
Expires 2023-09-19
Posted at 8 months ago
Job Description
Overview:
Have you ever been curious about the AI that enables Chick-fil-A’s warp speed drive through or the tech stack behind its innovative Chick-fil-A One App? What about the digital architecture behind that delicious Chicken Sandwich or the hardware behind those hot, fresh Waffle Fries? Would you like to be a part of the digital community where innovations like these, and many more, are conceived, developed, and supported every day? Chick-fil-A’s Digital Transformation and Technology (DTT) Department exists to enable and empower innovation and digital transformation at the world’s most caring company! As a DTT Summer Intern (Functional track/Business Analyst), you’ll have the opportunity to:
  • Collaborate with Engineers, Scrum Masters, Architects, QA Testers, and other subject matter experts in an Agile/DevOps based environment to create solutions for real business outcomes.
  • Connect with Chick-fil-A executives, DTT department leadership, and other key stakeholders across Chick-fil-A to build your network, learn more about Chick-fil-A culture and distinctives, and explore future career opportunities in the digital space at Chick-fil-A.
  • Gain exposure to Product Ownership and project management disciplines by supporting proprietary CFA applications like our CFA OneApp, Payments, and Kitchen Production System, and/or non-proprietary systems like Workday, Teams, and ServiceNow.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities:
  • Partner with Product Owners to gather business requirements, write user stories, and groom backlogs within a high functioning Agile based environment
  • Ideate on ways to improve efficiencies by partnering with the CFA Help team to understand Operator pain points and gaps
  • Learn and carry out the principles of servant leadership within the Chick-fil-A environment
  • Troubleshoot and help resolve high visibility escalations from the business
  • Support various stakeholder audiences and initiatives, bringing their business goals to life through Chick-fil-A’s technology stack. You will assist the business through creating dashboards in Tableau, querying SQL databases, and/or using cloud technology
  • Help foster a culture of care and inclusiveness
  • Learn about a variety of Chick-fil-A systems and technologies, contribute directly to their success, and ideate on ways to improve current products, projects, and processes
  • Contribute to solutions that help to mitigate risks to project timelines and product quality
  • Collaborate with cross-functional teams on projects supporting our CFA OneApp, On-Demand
  • Attend and contribute to daily stand ups and sprint planning meetings
  • Delivery Platform, WorkDay system, Payments System, Service Now Application, etc.
Minimum Qualifications:
  • Desire to collaborate with both technical and business roles
  • Strong interpersonal skills
  • Analytical mindset with a strong aptitude and eagerness to problem-solve
  • Current student planning to return to undergraduate program in Fall 2024
  • Excellent written and verbal communication skills
Preferred Qualifications:
  • A passion for both technology and business
  • A track record of service and leadership through class projects, jobs and/or internships, or extracurriculars
  • Demonstration of creativity in problem solving
Travel Requirements: 5% Major/Concentration: Management Information Systems, Computer Information Systems, Industrial Engineering, Computational Media, or other related major Minimum GPA (4.0 Scale): 3.0