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Company

Sea Island Company

Address St Simons Island, GA, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-06-30
Posted at 11 months ago
Job Description
Basic Job Function: Provide friendly, attentive, timely, and safe transportation service to create an exceptional experience for all of our guests, members, and team members. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. DOT Class C RequiredMinimum Requirements:
  • During the first 90 days of employment, must be able to pass multiple background checks at various airports and municipalities including a TSA background check at the Jacksonville Airport
  • Maintains cleanliness and organization in all work areas
  • Must be flexible to working days, early mornings, evenings, weekends, and holidays
  • Ability to easily adapt to organizational and environmental changes
  • Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
  • Ability to perform repetitive tasks with accuracy
  • Assist answering phone in office as required
  • College degree preferred
  • Communicate with dispatch in a safe and professional manner using company issued push to talk radio phones
  • Ability to lift, carry, pull and push up to 50 lbs repeatedly throughout a shift
  • Willing and timely execution of other duties as delegated by leadershipPhysical Requirements:
  • Learn the names and personally recognize our regular Guests and Members
  • Provide friendly, attentive, timely, and safe transportation service for our guests, members, and team members
  • Pump gas as required
  • Clean the vehicle inside and out
  • Ability to read, write and communicate effectively in English, both written and verbal
  • Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
  • CPR and First Aid certified preferred
  • Respond to direction from transportation supervisor or transportation dispatcher regarding destination and guests
  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
  • List defects of any vehicle
  • High School Diploma or equivalent credentials
  • Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code PolicyTasks/Responsibilities:
  • If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
  • Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
  • Minimum one (1) years experience in driving vans or buses preferred
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
  • Uphold appropriate departmental standards of quality/timing
  • May be exposed to mechanical, electrical, chemical and fume hazards
  • Transport persons and luggage to destination obeying all traffic laws and operator safety procedures
  • Valid Georgia CDL license or the ability to obtain a Georgia CDL license within the first 90 days of employment
  • Assist guests and employees in and out of vehicle, load and unload guests luggage when required
  • In accordance with DOT regulations, must be at least 21 years of age in order to qualify for a CDL
  • Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
  • Maintain compliance with Company Resort Professional Image Policy
  • If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area
  • Inspect vehicle following dot guidelines
  • Fill out vehicle reports
  • Ensure the comfort of the guest while traveling by not smoking, controlling air temperature, and only conversing when prompted by the passenger
  • Ability to sit, drive, kneel, crouch, squat, climb, stand, balance, reach, bend, push, pull and walk for prolonged periods
  • Pick up parts as directed
  • Attends all scheduled employee meetings and brings suggestions for improvement
  • Uphold and ensure compliance with all company and departmental policies and procedures