Document Processor Jobs

The Document Processor is responsible for handling incoming documents, storage and data entry to keep business operations running smoothly. The position will process incoming mail, faxes, and electronic documents, including image, video and audio files from internal and external customers. In addition, the Document Processor will prepare documents for scanning, scan documents, and index according to classification categories, distribute documents and packages throughout the office and pick-up outgoing mail.

Duties & Responsibilities:

• Securely store documents, images, videos, and audio files and discard obsolete records.
• Attend mandatory meetings and trainings for continued growth and development.
• Other duties as assigned.
• Research and process checks/return checks
• Index documents according to document type for release into the system for use by other personnel with deadlines, implementing high attention to detail, accuracy, and efficiency.
• Review documents to make sure they are accurate and complete, research as needed.
• Operate and maintain scanning machines.
• Converting documents into PDF format to fulfil customer needs.
• Retrieve documents as required by company staff.
• Distribute mail and packages throughout the office, while picking up outgoing mail.
• Separate documents to comply with company formatting standards to meet deadlines.
• Assist customers with questions.
• Contact internal and external customers as needed.
• Scan verified and complete documents.
• Open envelopes, removing and sorting contents according to procedures.
• Participate in special projects assigned by management while completing daily tasks
• Prepare documents for scanning to include prepping functions for specific documents.

Requirements:

• GED

Qualifications/Skills:

• Proficient personal computer skills, including electronic mail, routine databases, and word processing.
• Attention to detail.
• Good customer service skills
• Basic understanding of both underwriting and claims policies.
• Knowledge of insurance documents and document classification categories.
• Ability to multi-task under time sensitive deadlines.
• Good organizational skills.
• Good written and communication skills with ability to present to others.
• Able to view graphic images
• Ability to work professionally and effectively in a fast-paced team environment.
• Good interpersonal skills.

Payband 2 / 40 hours / In-Office

Salary Range: $31,957-$51,059

Accepting applications through: June 20, 2023