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Document Administration Specialist (On-Site)
Company | Newrez LLC |
Address | Greenville, SC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-09-29 |
Posted at | 8 months ago |
Who We Are
- Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
- Update Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
- Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
- Ensure requested documentation is accurately completed within specific task SLAs.
- Identify, process, and prepare required documents (Assignments of Mortgage, Release of Liens, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, etc.) for loans serviced by Shellpoint Mortgage Servicing with various levels of complexity.
- Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
- Review prepared loan documentation to ensure thoroughness, accuracy, and completeness with documentation standards.
- Request collateral files from investor designated document custodians to ensure that all needed documentation is obtained (within specific SLAs) to efficiently process Loss Mitigation, Bankruptcy and Foreclosure proceedings.
- Prepare required reporting – management, investor, vendor, MERS, etc.
- Research & analytical skills to comprehend applicable state laws.
- Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards.
- Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc.
- Professional communication skills – written & verbal
- Strong time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion.
- Proficient knowledge of MS Office: Word, Excel & Outlook
- Ability to handle confidential material in a professional, ethical manner.
- Basic understanding of mortgage servicing industry – Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned)
- Associates or Bachelor’s Degree preferred or relevant business experience in mortgage administration and document management.
- Employee Engagement Activities
- 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
- 9 Paid Holidays
- Performance-based Incentives
- Medical (including Health Savings Account & Flexible Savings Account)
- Advancement Opportunities
- Pet Insurance
- Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
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