District Manager Jobs

Being a District Manager at Andy’s Frozen Custard is an incredible opportunity for someone looking to work for an exciting, growing company. The District Manager should have experience leading multi-unit stores in the restaurant industry, as you will be responsible for ensuring district-wide customer satisfaction, and measuring the financial performance of all the locations in your area. Andy’s Frozen Custard is a great place to work, and the people here love what they do. Our mission is, “Serving our community and its people by creating an environment that promotes memories through our superior product and exceptional staff.”
Benefits

• Advancement and travel opportunities
• Quarterly bonus opportunities
• Paid vacation, sick, and personal days after 90 days of employment
• 401K plan matching
• Health, dental, vision, and life insurance

KEY RESPONSIBILITIES
Responsibilities and essential job functions include, but are not limited to, the following:

• Utilize management information tools and analyze financial reports to identify and address trends and issues in district performance.
• Follow up consistently to ensure accountability to plans.
• Be working in store a minimum of 3-5 days per week; Must be on store schedule
• Drive the implementation of company programs to meet operational and organizational objectives.
• Review store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement.
• Solicit customer feedback to understand customer needs and the needs of the local community.
• Plan, identify, communicate, and delegate key responsibilities and practices to the store management team.
• Utilize existing tools to identify and prioritize communications to the store management team within the district.
• Develop the store management team within the region to deliver legendary customer experiences in all stores.
• Create district implementation plans to support execution of regional and company initiatives.
• Manage with integrity, honesty, and knowledge that promote the culture, values, and mission of Andy’s Frozen Custard.
• Access external resources to support company-wide operations including Marketing, Finance, and Store Development.
• Monitor and manage district-wide management staffing levels.

QUALIFICATIONS
Experience

• Experience in a complex, fast-paced environment
• Coaching employees and planning for succession on a team
• Experience analyzing financial reports
• Responsibility for training and developing teams
• Direct supervision of 20 employees
• Responsibility for scheduling hours or controlling overtime
• 7+ years experience in food service industry
• Experience in a multi-unit environment

Basic Requirements

• Bachelors Degree in Business/Hospitality Management (preferred) or equivalent experience in field
• Must be able to work various shifts per week including early mornings, evenings, weekdays, weekends, and/or holidays
• High school diploma
• 5+ years of high-level management experience

Required Knowledge, Skills and Abilities

• Ability to maintain communication with corporate office
• Strong operational skills in a customer-service environment
• Team-building and leadership training skills
• Knowledge of retail or restaurant industry operations
• Ability to manage the overall operations of multiple stores independently
• Working knowledge of business processes and system development
• Ability to handle confidential and sensitive information
• Supervisory skills
• Organization and planning skills