District Manager Jobs

At Krispy Kreme Doughnut Corporation, we love our people and they love our culture and the opportunities that come with being a part of Krispy Kreme. Our values are at the core of who we are, what we believe, and what brings us together as one united team. Come explore the endless opportunities in an environment where we support you and your professional success. As we grow together, we win together. Our success has always been driven by the skills and ideas of our talented and diverse team members. We value work/life balance, diversity and inclusion! Everyone at Krispy Kreme is an Original. Now is the time to achieve more and take your career further with Krispy Kreme.

The District Manager is responsible overseeing all Retail sales and operations for stores in the assigned market. The district manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members’ abilities and competencies, and works to achieve the financial objectives established for the assigned market through revenue and cost management initiatives. You will work with the Division Director and other Krispy Kreme management in continuing to develop the market operations.

HERE’S A TASTE OF WHAT YOU’LL BE DOING

Leadership

• Communicating and model company standards and policies
• Acting as a liaison between the corporate level of Krispy Kreme and individual stores and their customers
• Filling in when necessary during managers’ vacations or for other absent employees
• Ensuring the development of store organizations to promote efficient operations
• Implementing efficiently and effectively directives from corporate and divisional management
• Implementing procedures to maximize production efficiency, enhance overall store performance and limit waste

Sales

• Directing and managing market sales efforts, which may include goal setting, sales training, Hot Light times, retail sales, fundraising, up-selling.
• Offering innovative ideas for maximizing sales.
• Talking with customers, handling their complaints and acting on their suggestions when appropriate
• Achieving business plan objectives and profitability as described in the market operating plan and established financial goals
• Maintaining each store’s community involvement via advertising, sponsorships, and promotions

People

• Building a team of customer-focused employees
• Recruiting, hiring, training, documentation, dispute resolution, and termination of general managers, assistant managers, and management trainees
• Supporting and assisting general managers in recruiting all other store employees
• Assuming responsibility for and demonstrating leadership in employee development, including Assistant Managers and Manager Trainees
• Communicating to all general managers and consistently enforcing all store policies, standards, and practices

Accounting

• Ensuring the completion of required corporate reporting documentation (financial and operational)
• Through communication, negotiation and goal setting with general manager, completing and managing income and expense budgets, including accounts/receivable, profit and loss, etc.
• Ensuring the proper management of company resources responsibility including, inventory control

Production

• Ensuring that Shop GMs are coordinating production schedules to meet customer demands and minimize labor hours
• Supporting general managers through goal setting, training and accountability in controlling flow of ingredients and utilization of labor to ensure adequate production at the required quality level
• Working with general managers to understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance
• Working with general managers to Understand and implement store quality control procedures, including standards
• Working with general managers to implement operating methods and procedures designed to eliminate production problems and improve product quality

Equipment

• Supporting general managers in directing and approving all maintenance, improvements and repairs of the building and equipment
• Ensuring that Scheduled maintenance is occurring
• Overseeing proper upkeep of store facility and equipment

YOUR RECIPE FOR SUCCESS

• Computer literacy and experience in a production environment preferred.
• Strong communication, organizational, problem solving and leadership skills
• Considerable experience with food, management, production, and customer service is required
• Successful Krispy Kreme district managers are individuals who set goals in a team environment, establish plans to meet those goals, and coach team members to achieve them.
• Self-motivation, creativity, and adaptability
• A minimum of 5 yrs of multi unit management experience is required
• High school diploma or equivalent is required
• Previous operations management experience with a QSR concept is required
• Communication, supervisory, and organizational skills required.
• Pleasant disposition, sociable, accommodating nature, and enthusiasm

Benefits

· Comprehensive benefits (medical, vision, and dental insurance)

· Employee discount program

· 401K plan

· Vacation and “dream” days

· Company events

· Education Reimbursement

· Hospital Indemnity Insurance

· Adoption Assistance

· Life Insurance

· FSA/HSA Plans