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Dispatcher (Part-Time) Jobs
| Company | Crothall Healthcare |
| Address | , Suffern, 10901, Ny |
| Employment type | PART_TIME |
| Salary | $17.50 an hour |
| Expires | 2023-06-12 |
| Posted at | 1 year ago |
- Starting Pay: $17.50 per hour
- Location: Bon Secours Good Samaritan - 255 Layfayette Ave. Suffern, NY 10901 Note: online applications accepted only.
- We are hiring immediately for a DISPATCHER (PART-TIME) position.
- Schedule: Part-time schedule; open availability preferred. Hours and days may vary; Evenings/weekends/overnight, more details upon interview.
- Requirement: Previous dispatcher experience preferred.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean!
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing.
Job Summary
Summary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.
Essential Duties and Responsibilities:
- Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
- Provides quality customer service to customers by providing one-on-one attention to detail.
- Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
- Serves as a liaison between Patient Transportation and other departments.
- Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
- Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
- Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
- Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
- Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
- Performs other duties as assigned.
Associates at Crothall are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
- Health and Wellness Programs
- Discount Marketplace
- Associate Shopping Program
- Retirement Plan
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Identity Theft Protection
In addition, full-time positions also offer the following benefits to associates:
- Disability Insurance
- Employee Assistance Program
- Vision
- Medical
- Flexible Spending Accounts (FSAs)
- Commuter Benefits
- Life Insurance/AD
- Dental
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).
Crothall maintains a drug-free workplace.
Req ID: 1177838
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