Dispatch Coordinator - Dedicated Transportation

Current Employees:

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Summary

Position is typically dedicated to a Dispatcher who exhibits exemplary dispatch skills within an account or location, with the intent to take on more responsibility. The incumbent ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer.

Essential Functions

• Monitors and advises management if functional, productivity goals and objectives are not being met
• Responsible for ensuring any and all necessary forms used for the day-to-day operations are filled out completely and accurately
• Provides training for all new hires and/or any additional training needed for current staff
• Serves as a Lead Dispatchers to help guide/answer any questions throughout the course of the shift
• Backfills for dispatchers when needed
• Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Excellent oral and written communication and follow up skills
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
• OtherDetail oriented with excellent follow-up practices
• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
• Ability to work independently and as member of a team
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Capable of multi-tasking, highly organized with strong time management skills
• Proficiency in Microsoft Office intermediate preferred

Qualifications

• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
• Two (2) years or more Experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred
• H.S. diploma/GED required High School Diploma or equivalent
• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
• Proficiency in Microsoft Office intermediate preferred

Travel:

DOT Regulated: None

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

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Job Category: Transportation

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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