Director/General Manager- Single Office, Pms

We are open to hiring this position remotely within the United States.

Job Summary

This position is responsible for the overall commercial success for the solo Practice Management Systems (PMS) segment within the overall PMS business unit.

This segment includes:

• (iii) Dentrix Ascend (shared with the private multi-location segment).
• (i) Dentrix and
• (ii) Easy Dental and touches

All ancillary solutions within these Practice Management Systems (PMS) are included within the portfolio including, but not limited to, ePrescribe, developer programs, clinical, and imaging solutions. Commercial success is contingent on consistent growth of the segment and overall customer satisfaction.

This role will have segment leadership responsibility, P&L ownership, decision-making authority, strategy ownership, execution accountability, business and execution planning responsibility, potential management responsibilities, product creation and growth accountability, go-to-market strategy responsibilities, and operations accountability for the overall segment.

What you will do:

• Drive a customer-focused business.
• Look for new market opportunities within the overall dental Practice Management Systems (PMS) solo segment and work with Henry Schein One product management and leadership to vet and drive new opportunities into the market.
• Responsible for overall commercial success in a direct and matrix organization.
• Monitor, measure, and report on operational issues and opportunities across all functional teams.
• Drive build, buy and partner decisions. Look for opportunities for partnerships, alliances, and acquisitions to increase market share and growth objectives
• Work closely with the finance team and Practice Management Systems (PMS) category owner to analyze performance against budgets and financial reports regularly, as well as work with finance on monthly forecast, developing plans to achieve budget, mitigate against budget risk, increase revenues and profits and achievement against budget goals.
• Provide leadership across the segment and products defined above.
• Own and manage full P&L and financial results for the segment. Collaborate with the overall category business owner on three-year plan and investment allocations.
• Key responsibilities for the Practice Management Systems (PMS) Solo Segment GM include:
• Monitor customers, markets, and competitor activity as data points to provide better solutions to customers. Manage key customer relationships and participate in closing strategic opportunities.
• Meet with segment leadership team and Practice Management Systems (PMS) category owner to assess the direction of the business, develop short and long-term goals, plans, and strategies for the Practice Management Systems (PMS) segment, and ensure compliance with the stated mission - aligned with Henry Schein One strategic vision and priorities.
• Lead the overall practice management systems solo segment in a matrix organization and is responsible for direct management over operations, and indirect management of product, development, marketing, sales and customer service in coordination with the direct manager & overall PMS category owner (VP and GM PMS business unit (BU)).
• Contribute to the overall Practice Management Systems (PMS) category business plan development and overall planning for the business.
• Understand and develop strategies and activities to grow client base in a profitable manner by developing sales strategies, expanding the sale of new units and identifying ways to improve client retention.
• Ensure business goals are achieved (sales, fulfillment, customer service, account management, marketing, and business development).
• Establish metrics for the segment to drive decisions.
• Partner closely with other functional leaders and overall Practice Management Systems (PMS) category owner to shape the segment solutions to ensure customer acquisition, satisfaction, and retention.
• Own lifecycle of the businesses and products within the category.
• Accountable for marketing strategy.
• Collaborate with customers, industry organizations, executive management and other Team Schein Members to progress solutions that solve dental solo segment PMS needs.

Must have:

• Expert independent decision making, analysis and problem-solving skills
• Strategic Planning
• Typically, 12 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 5 or more years of management experience.
• Communicate effectively with senior management and key stakeholders
• Outstanding management and leadership skills and ability to attract, retain, motivate, develop, mentor and coach team members for high performance
• Typically, a Bachelor's Degree or global equivalent in related discipline.
• Outstanding verbal and written communication skills and ability to resolve disputes effectively
• Lead teams to achieve company goals and solve complex business issues in creative and effective ways
• Dental Industry & Practice Workflow
• Product & Go-to-Market Strategy
• Organizational Development
• Ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics
• Plan and manage complex and successful projects; understand available resources, develop timeline, budget and assign areas of responsibility
• Expert planning and organizational skills and techniques
• Excellent negotiating skills and ability to effectively manage internal and external relationships
• Understand, interpret and act on financial information and external trends that contributes to business profitability
• Expert in multiple technical and business skills
• Lead and develop virtual teams
• Business Development
• Broad professional and managerial skills with a full understanding of industry practices and company policies and procedures
• Outstanding presentation and public speaking skills
• Profit & Loss Management

Nice to have:

• Master's degree or global equivalent a plus.

The posted range for this position is $137,600 - $216,720 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a 20% bonus not reflected in the posted range.

What you get as a Henry Schein One Employee:

• A career in the healthcare technology industry, with the ability to grow and realize your full potential.
• Competitive compensation.
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
• A great place to work with fantastic people.

About Henry Schein One

is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.

Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.

One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here:

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time.

Powered by JazzHR

ZkC2DDyUjr