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Director, Platform Operations - Ads & Promos
Company | DoorDash |
Address | Los Angeles, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-06-12 |
Posted at | 1 year ago |
About The Team
- Work closely with Product to create and execute quarterly roadmaps focused on infrastructure & systems.
- Oversee Ad Operations team and partner with team manager to scale operations, grow offshore resources, and improve team SLAs.
- Work with other internal teams (billing, accounting, compliance) to support scaled ways to propose, contract, execute, and invoice campaigns.
- Build systems to improve quality of campaigns and overall excellence of what we deliver for our advertisers.
- Partner with Sales & tech teams to improve the efficiency of our sales process through more automation and systemized processes.
- Own the overall vision, strategy & execution of all tools & systems that support our advertising business.
- Collaborate: You value cross-functional partnerships, and will thrive at working across Operations, Product, Sales, Engineering, and more to deliver results.
- Strategize: You’ll develop the strategy to best serve our advertiser and internal partners through a period of rapid growth.
- Build: You are eager to implement efficiency, process, systems and best practices that will enable our growth.
- Operate: You want to roll up your sleeves, get to the lowest level of detail, and scale.
- You thrive while wearing multiple hats and working across a variety of highly-visible projects and workstreams.
- You have deep experience and passion for process optimization and operational efficiency, and excel in getting to the low level of detail.
- You don’t need a playbook. You dive into difficult problems and come up with a plan.
- You have a proven track record of leading highly-complex projects, working cross-functionally, and delivering results on time.
- You have 10+ years of experience in a role in product operations, business operations, strategy, management consulting, or ad operations – advertising or e-commerce experience is a plus.
- You have exceptional analytical experience (Excel/Google Sheets/SQL), and are proficient at (and a fast learner of) a variety of other tech platforms (e.g. SFDC).
- You have people management experience, and will enjoy developing a highly talented team of operators.
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