Director Of Operations Jobs

Looking for an active, fast-paced position? Desk jockeys need not apply!

Big Sky Vacation Rentals is looking for a Director of Operations to help manage our portfolio of luxury properties.

This position requires confidence, independent action, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. A well-suited candidate can react and adjust quickly to changing conditions and come up with practical ideas for dealing with them. The style is purposeful, directed at getting things done quickly. There is a great deal of challenge and pressure, and people and problems must be handled with confidence and determination. The position requires a self-disciplined person who can handle details as long as they are only an intermittent aspect of the job, and not the primary responsibility. This job requires self-assurance and competitive drive. There is a strong demand for high quality, organized and repeatable results. The responsibilities are broad in scope, encompassing a wide variety of activities requiring rapid shifts in priorities. This is primarily a task-focused job, requiring a somewhat authoritative, directive leadership style that encourages results-driven, task-oriented collaboration.

JOB CHARACTERISTICS

• Faster-than-average pace; ability to learn quickly, thoroughly, and in detail Must recognize and adjust to change There is considerable variety in the work
• Requires a lively and incisive communicator, more authoritative than persuasive in style. A stimulating influence on others, while being firm, direct, and self-assured in dealing with them. Some collaboration within own team but a more independent style in general
• Creates a disciplined process
• Prefers to delegate routine detail work; will follow up closely and critically for standards and schedule
• Seeks and accepts decision authority & responsibility. Will effectively weigh risk against the benefit; while not cautious, a calculated decision maker and independent decision maker, will occasionally utilize team consensus or collaboration
• Maintains control of overall agenda, includes others in a task-focused manner
• Capable of delegating some authority, with close follow-up and control
• Strategic, big-picture thinking backed by an added focus on the tactical aspects of the work Setting and achieving specific standards for self and for others; an emphasis on schedule and quality Primarily task-focused, with some action-oriented collaboration required occasionally

Essential Functions (not a Complete List)

• Communicate effectively and professionally with other teams, homeowners, guests, departments, homeowner's associations, contractors, and vendors
• Employee recruiting, hiring, training, coaching and separations across all departments
• Reviewing and finalizing monthly owner statements
• Collaborate with leadership team to continuously improve the company's overall strategy and organization
• Creating training materials, maintaining training program, and assessments of departments through performance reviews
• Developing efficient employee schedules
• Scheduling and organizing work order assignments
• Tracking billable hours, requisition items, and invoicing
• Possess excellent people management skills and demonstrate effective use of conflict management
• Running daily and weekly meetings, providing continued training, and coaching/motivating employees
• Moving teams efficiently throughout the day meeting speed and accuracy goals
• Developing comprehensive goals for performance and growth strategies

This is a full time, year round salaried position.