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Director, Nursing Administration Jobs
Company | Regional One Health |
Address | , Memphis, 38103, Tn |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-16 |
Posted at | 1 year ago |
This position is responsible for the overall development, implementation, and administration of multiple Nursing Service Units to include Emergency, Trauma Resus, Trauma ICU, Neruo-Trauma, Trauma Stepdown and MEDCOMM Communication System to ensure that quality services are provided in the treatment, therapy and follow-up of patients and to maximize patient outcomes consistent with Level 1 Trauma Center requirements. Assures compliance with all organization, state, federal and local regulatory laws, standards and protocols.
ORGANIZATIONAL STRUCTURE:
A. DIRECT REPORTS
Nurse Manager: Plans, coordinates and manages operations and activities of assigned nursing unit(s) to effectively and efficiently provide quality patient care services in accordance with patient needs, hospital policy and procedures and Joint Commission/regulatory requirements to ensure optimal patient care.
Clinical Instructor:Plans and coordinates in-service orientation and continuing education programs. Creates schedules and conducts training programs for staff development and offers instruction in improved methods of nursing service and procedures.
Supervisor, EMS Communications: Plans and supervises daily operations of MEDCOMM emergency communication center in coordinating the requests for ambulance services and tracking the status of air/ground ambulance services en route to medical facility in accordance with local, regional and federal requirements. Operates a variety of EMS communications equipment, operates an electronic telephone console, receives emergency calls and provides pre-hospital information to emergency personnel and medical facility.
Nurse Coordinator (Staff Educator and Trauma Outreach): Plans, coordinates and implements approved staff development/educational programs within emergency services. Acts as liaison and/or resource and provides professional nursing services according to established standards and practices. Develops and coordinates all trauma outreach activities.
B. SCOPE OF RESPONSIBILITY AND AUTHORITY
All job functions and requirements are carried out within the context and framework, of Regional One Health’s mission. This position is bound by hospital policies and procedures, state and federal regulatory requirements, Joint Commission, and The Collective Bargaining Agreement.
The Director, Nursing Services has the authority to:
- Operationally implement the strategic objectives of the division as relative to areas of responsibility in compliance with established hospital policies, laws, regulations and Collective Bargaining Agreement.
- Direct and plan Nursing Services with the hospital's overall goals and objectives for health care.
- Develop and recommend approval of departmental policies and procedures.
- Negotiate and recommend contracts and/or changes for approval.
- Develop and implement system measurements to monitor effectiveness of services rendered and evaluate intervention appropriateness.
- Develop strategies for revenue generation, cost containment, productivity improvement, assets management and new services/programs.
- Plan departmental budget, allocate resources and make financial decisions within budgetary limits.
- Make personnel management decisions relative to direct reports within established policies and guidelines. Develop direct reports to facilitate efficient day-to-day operations.
- Develop departmental policies and procedures.
The following decisions must be referred to next level of management:
- Approval of policies and procedures and/or interpretation changes that affect entire hospital.
- Approval of annual budget, objectives, unbudgeted expenditures, and direct reports’ performance evaluations.
- Implementation of new programs and/or changes in existing programs.
- Approval of recommended Nursing Services contractual agreements.
PRINCIPAL ACCOUNTABILITIES
- Apprises Vice President of all activities, pertinent changes in internal/external market, threats, and opportunities in a timely and anticipatory manner and presents action plans for immediate implementation/approval.
- Directs functions and practices of Emergency/Trauma Nursing Services Units and MedComm Emergency Communication Center consistent with Level 1 Trauma Center requirements.
- Directs the formulation, development, and execution of plans, policies, and programs which meet the needs of the patients, providers and organization. Provides vision and action in designing and maintaining an efficient and effective nursing care delivery system.
- Participates on the Nursing Executive Leadership Council (NEC) and coordinates nursing care activities for the following areas: Emergency, Trauma Resus, Trauma ICU, Neuro-Trauma and Trauma Stepdown with other patient care and nursing areas.
- Responsibility for the integration of Nursing Services into primary hospital functions, as well as integrating interdepartmental and intradepartmental services. Monitors team activities with administrative team.
- Coordinates MEDCOMM Communications with emergency response agencies within the region.
- Provides for ongoing training and keeps staff informed of changes in departmental policy, changes in the provisions and requirements of patient care practices.
- Supports initiatives designed to improve the quality of Nursing Services. Facilitates interdisciplinary team process and problem-solving. Investigates and resolves complaints from patients, hospital staff, and the general public.
- Ensures compliance with organizational, regulatory and accreditation requirements.
- Consults, works collaboratively and maintains a positive working relationship with other disciplines, participates in the plan, design, and evaluation of services, ensuring the integration of Emergency/Trauma Nursing and MEDCOMM functions and activities.
- Coordinates activities with administrators, medical staff, and heads of other departments.
- Participates in Performance Improvement Programs to effect change, enhance delivery of services and problem solve within the organization.
- Participates in risk management activities.
- Ensures the development, approval and implementation of standards of Nursing practices which support the mission and philosophy of the hospital, State of TN and Joint Commission accreditation.
- Assists in the development, implementation and monitoring of an accurate and effective documentation system.
- Directs the provision of optimal patient care in support of the mission statement of the organization, defined Patient Care Standards, and regulatory agency requirements for Emergency and Trauma patients.
- Ensures the development, approval and implementation of standards of Nursing practices which support the mission and philosophy of the hospital, State of TN and Joint Commission accreditation.
- Ensures patient care services are provided and plan of care implemented, as directed by the medical staff, according to medical regime and the nursing intervention appropriate for the patients' conditions and consistent with patient care policies and procedures, demonstrated competencies, and with consideration given to risk management, infection control practices and patient safety practices.
- Makes rounds and provides managerial presence to ensure planned or required care is being provided to patients. Communicates with physicians, nursing and support staff, patients, and family members regarding patient care.
- Assists in the development, implementation and monitoring of an accurate and effective documentation system.
- Maintains accurate charge capture for services provided and effectively allocates resources to meet unit needs. Ensures financial charges are current and reconciled daily.
- Ensures that medical equipment is maintained and functional and refers equipment for needed repairs.
- Ensures nursing’s participation in evaluating, selecting and integrating health care technology and information management systems that support patient care needs and the efficient utilization of nursing resources.
- Maintains accurate charge capture for services provided and effectively allocates resources to meet unit needs. Ensures financial charges are current and reconciled daily.
- Ensures nursing’s participation in evaluating, selecting and integrating health care technology and information management systems that support patient care needs and the efficient utilization of nursing resources.
- Ensures that medical equipment is maintained and functional and refers equipment for needed repairs.
- Makes rounds and provides managerial presence to ensure planned or required care is being provided to patients. Communicates with physicians, nursing and support staff, patients, and family members regarding patient care.
- Ensures patient care services are provided and plan of care implemented, as directed by the medical staff, according to medical regime and the nursing intervention appropriate for the patients' conditions and consistent with patient care policies and procedures, demonstrated competencies, and with consideration given to risk management, infection control practices and patient safety practices.
- Develops and sustains standards of care and practice which are consistent with current trends (for existing programs/services).
- Assures program/service relevance and effectiveness.
- Explores new clinical initiatives for expanding service line.
- Seeks methods to streamline operational systems to improve program/service efficiency and effectiveness.
- Contributes to division-wide strategic and operational plans.
- Represents the Nursing Division in local, regional, and national programs.
- Works as a catalyst to promote services to staff, physicians patients and community.
- Suggests and implements approved marketing strategies.
- Responsible for the operation of MEDCOMM radio and telephone communications relating to the provision of Emergency Medical Services; answering emergency telephone lines and processing/dispatching emergency requests for ambulance services (air and ground services).
- Ensures coordination of Emergency Medical Services for air/ground ambulance and communications with pre-hospital personnel and medical facilities follows local, regional and federal requirements.
- Ensures that EMS computer-aided dispatch system and other communications equipment operates and functions per specifications in receiving and processing incoming requests, tracking the status of air/ground ambulance services, and providing communications between pre-hospital emergency personnel and medical facility.
- Participates and ensures staff participation in emergency drills within the region.
- Ensures that required reports, documents, logs, and tape libraries are maintained.
- Oversees the maintenance of the Trauma Registry database.
- Ensures staff accurately collects clinical data, codes and enters medical information into the Registry database.
- Ensures adherence to data management protocols set forth in order to maintain Level I trauma status. Assists with quality control activities, information requests, and quality improvement studies as requested.
- Ensures the review of patients' medical charts to ascertain the medical information as required.
- Ensures that staff works in collaboration with other disciplines, physician, health care team members, and external healthcare organizations to coordinate registry activities.
- Oversees the development and administration of assigned programs to meet established objectives and maintain grant funding where applicable. Ensures that the coordination and implementation of services; daily oversight of operations, including financial functions; and maintains accountability of all program functions.
- Maintains responsibility for quality indicators within department. Coordination of plans and programs are implemented with various Medical Directors, hospital resources, medical staff, nursing and other personnel.
- Identifies and establishes quality measures and standards required for continuous monitoring.
- Performs audits and participates in joint commission mock inspections of nursing and patient care services.
- Meets or exceeds all Joint Commission standards for areas of responsibility.
- Participates in Performance Improvement Programs to effect change, enhance delivery of services and problem solve within the organization.
- Assures that departmental monthly reports are received and that specific findings, conclusions, actions, recommendations, and follow-up activities are reported.
- Participates in risk management activities.
- Resolves clinical complaints issued by patients, families, or physicians.
- Develops systems for analyzing, monitoring and reporting Nursing and MEDCOMM Services to meet objectives and regulatory requirements.
- Develops and maintains documentation system. Ensures timely assessments, interventions, and inclusion of all relevant supporting medical information.
- Plans, evaluates and interprets statistical and narrative analytical reports of department services relative to patient needs.
- Directs the maintenance of records and the preparation of reports.
- Makes recommendations or changes as needed to improve services and efficiency in operations/processes.
- Participates in the development of the annual operating and capital budget. Manages the financial and capital resources of the department/service units by monitoring operating revenue and expenses, establishing and maintaining cost control programs. Has overall accountability for staffing levels, structure and skill mix and operating expenses. Implements new or revises current programs and/or services set out in the business plan.
- Develops the Nursing budget, in collaboration with other nursing leaders and hospital personnel according to department policies and procedures.
- Monitors and controls the cost-effective utilization of personnel and equipment on the unit, units or service.
- Reviews and analyzes budget and other management documents/reports as requested/assigned.
- Cost justifies all budgeted and non-budgeted capital equipment.
- Directs, develops and motivates direct reports to ensure that a capable, productive staff exists in the department. Selects, trains, evaluates and initiates personnel actions in accordance with Human Resources policies and organization philosophy. Monitors staff competencies and adherence to departmental policies and procedures. Encourages professional growth and continuous professional development.
- Develops, implements, and evaluates programs to promote recruitment, retention, development and continuing education of nursing staff members.
- Enhances the clinical practice of staff members by coordinating training and development inclusive of orientation, ongoing education, and specialty programs appropriate to discipline and responsibilities.
- Keeps abreast of best practices, current trends and developments in Emergency/Trauma Nursing and Emergency Communication Services. Maintains clinical competence commensurate to areas of responsibility. Completes required continuous training and education, including department specific requirements.
- Utilizes manual and automated systems to improve efficiency and effect productivity.
- Maintains an operational knowledge of all hospital and divisional policies and procedures.
- Coordinates and integrates Nursing and MedComm activities within Division and other departments to maximize overall effectiveness of the department.
- To model The Regional Medical Center at Memphis’ mission and values at all times.
POSITION REQUIREMENTS
EDUCATION: Bachelor's Degree in Nursing or related health administration field with current RN license to work in TN. Master’s Degree in Nursing preferred. Qualified by education, training or experience with the neonate, infant, toddler, pre-schooler school-age, adolescent, adult, and/or geriatric patient population.
EXPERIENCE: Five (5) years progressive experience in Nursing and Patient Care Services. Three (3) years in an administrative/supervisory capacity. Experience in a union environment desired.
LICENSE/CERTIFICATION: Current license to work as Registered Nurse in TN.
KNOWLEDGE, SKILLS & ABILITIES:
- Demonstrated ability to manage multiple independent projects simultaneously.
- Demonstrated organizational, management, planning and budgeting skills in dealing with people, problems, issues and information.
- Thorough knowledge of the principles, methods, materials and equipment utilized in Emergency and Trauma Services.
- Demonstrated communication skills necessary to interpret hospital policies in situations requiring persuasion, prepare and present presentations to hospital senior management, manage the performance of employees within a large or diverse department, or other duties requiring a comparable level of communication skills.
- Identify with, share in, and display a commitment to the mission, philosophy, and objectives organization.
- Demonstrated analytical skills necessary in order to solve technical, clinical, administrative, or managerial problems relative to complex plans, systems, and programs.
Location: Regional One Health · Nursing Admin
Schedule: Full-time, Day shift, 8-430
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