Director, Information Technology Jobs

Job Title: Director, Information Technology (IT)

Team: People & Operations

Location: In-Person in Chicago (IL)

Employment Type: Full-Time

FLSA Classification: Exempt

Start Date: ASAP

About Braven

We believe that the next generation of leaders will emerge from everywhere. We empower promising college students with the skills, confidence, experiences, and networks necessary to transition from college to strong first jobs, which lead to meaningful careers and lives of impact.

Learn more about Braven’s impact:

https://impactreport.bebraven.org/

https://jobsreport.bebraven.org/

About The Role

In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Information Technology who will develop and lead the strategy, roadmap and implementation plan for an enhanced IT infrastructure to diligently scale in our current organizational growth phase. As a member of the People & Operations team, you will partner closely with our People, Finance, and Systems (Technology) teams to set up policies, procedures and systems that empower our staff to effectively manage their technology needs.

This role is on the People & Operations team and reports directly to the Chief Financial & Operating Officer. This role manages one Full-Time employee.

What You’ll Do

Infrastructure (40%)

• Manage budgets, establish and maintain strategic vendor relationships, negotiate contracts and agreement with vendors and partners in new & existing office locations.
• Oversee the selection, development, deployment, monitoring, maintenance, and enhancement of the company’s technology infrastructure, including asset allocation/device management
• Develop and implement IT strategies, policies, and procedures to support business objectives as we scale in size and open 3-5 new sites in the next 3 years

Software Management (40%)

• Play an integral role in acquiring additional necessary software by contributing to documentation and translating complex infrastructure concepts into clear and actionable insights for organization leaders, and other business stakeholders
• Guiding and collaborating with org-wide leaders, striving for maximum performance, availability, and security of all systems and applications. These include Google Workspace, Okta, Slack, Asana, and Salesforce, along with department- specific applications. Challenge teams to automate and keep operational effectiveness top of mind as we scale
• Ensure that the company's data remains secure by keeping up-to-date on the latest cybersecurity threats and findings and implementing preventative measures

Staff Technology Experience (20%)

• Other duties as assigned
• Proactively drive improvement in IT service delivery by implementing effective incident management, capacity planning, and performance monitoring processes, leveraging data analytics and business intelligence to optimize operations
• Lead one (1) FTE to manage support/help desk, staff training, provisioning, offboarding and necessary training

Requirements

Minimum Requirements

• 5+ years of progressive experience in IT Infrastructure
• 1+ years of management experience
• Bachelor’s degree or higher in a computer related field (computer science, information systems, computer engineering, cybersecurity, etc.) and/or equivalent certifications/experience

Preferred Qualifications

• Proven track record in developing information security policies, privacy policies, and procedures, and successful execution
• Demonstrated ability to facilitate collaborative solutions to complex problems, understanding potential impacts to processes and related IT systems supporting the company
• Experience cultivating a joyful, safe and supportive team culture that balances high expectations and high support
• Demonstrated commitment to equity and inclusion
• Ability to thrive and lead multiple projects in a fast-paced work environment
• Success with helping people grow by spending time coaching, knowing team member’s strengths and creating structures that support development
• Love and gift for collaboration with a strong understanding of why data and operations work is important to an organization and how it is in service of a shared mission
• Experience that has informed your belief in Braven’s mission and have prepared you to work with, or for, Braven’s student Fellow population
• Exemplification of Braven’s core values
• Success leading cross-functional and strategically important projects while effectively balancing projects with daily operations, paying close attention to detail in both and communicating well with all stakeholders

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.

Work Demands

• Physical requirements: Support the setup of new offices (furniture/desktops, etc.) and be able to lift 25-40 lbs.
• Hybrid work schedule: four (4) days in office, one (1) day remote
• Ability to work in-person in (Chicago (IL)
• Travel: 4-5 times per year for several days at a time, and as needed as we scale our office footprint

Additional Requirements

• Authorized to work in the U.S
• Must be fully vaccinated and have received the Booster vaccination against COVID-19 and provide proof of such by the date of hire. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Exempted individuals will be subject to weekly testing if they engage in any in-person work activities.

Application & Interview Process

While the interview process may vary slightly, the general process will be:

• Panel Interview with Key Partners
• Performance Task
• Phone screen with Talent Team member
• Interview with Hiring Manager
• Reference Checks

Benefits

Compensation and Benefits

The salary for this position, which depends on prior work experience and our assessment of your demonstrated fit for the role, will likely be between $91,300 - $114,100. Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead each salary offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss salary in more detail after you begin the application process.

Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include:

• A one-month paid sabbatical after 4 years on staff
• Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
• Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
• Coverage of 85% of health insurance premium for employee and dependents

Location

Due to the nature of the work, this role is required to be in office four (4) days per week. Therefore, we require teammates to live within commuting distance of our Chicago hub. This role will have one (1) flex day per week of their choosing to work remotely. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves one commute per week.

Commitment to Diversity, Equity, and Inclusion

At Braven, we are committed to attracting, engaging, developing, and retaining a diverse team. Braven operates in the context of our American culture, against the backdrop of systemic racism and oppression of marginalized people since our country’s founding. We are committed to assembling leaders at our organization who have emerged from everywhere, with a particular emphasis on those who share the racial and income backgrounds of our Fellows, and creating an inclusive culture that allows all teammates, of all experiences and identities, to thrive.

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.