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Care Coordination Program Manager
Recruited by Communities In Schools of Memphis 10 months ago
Address Memphis, TN, United States
Director, Care Coordination Jobs
Company | Diversicare Healthcare Services Inc. |
Address | Oak Ridge, TN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-19 |
Posted at | 11 months ago |
Overview
100 Elmhurst Drive
Oak Ridge, TN 37830-7621
Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.
If you wish to make a difference in the lives of our patients and residents, APPLY NOW!
Full Time Benefits Include
It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”
We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.
Our culture of impassioned service delivery is the Diversicare Difference .
Responsibilities
100 Elmhurst Drive
Oak Ridge, TN 37830-7621
Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.
If you wish to make a difference in the lives of our patients and residents, APPLY NOW!
Full Time Benefits Include
- DiversICARE - employee hardship fund
- Referral Bonuses
- Employee Assistance Program
- Tuition Reimbursement
- Excellent 401k plan
- Medical/Dental/Vision
- Pay advancement program - OnShift Wallet
- Life Insurance
- Long and Short Term Disability
- Vacation, Holiday, and Sick Time
It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”
We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.
Our culture of impassioned service delivery is the Diversicare Difference .
Responsibilities
- Serves as a skilled care documentation specialist ensuring that Medicare and Managed care regulatory guidelines are completed accurately and timely (i.e. certifications, denial letters, skilled documentation, coverage criteria, etc.)
- Responsible for the coordination of the restorative nursing program including integration of the activity department
- Collaborates with clinical team in the development and execution of care plan
- Ensures timely facilitation of patient care rounds/conferences to review treatment plan and identify discharge and post discharge needs
- Manages all initial reviews, interim reviews and discharge reviews (Managed Care authorizations/reauthorizations).
- Participates and facilitates Engage/72 HR Admission meeting. Ensures coordination as part of the care management system
- Facilitates daily care coordination meetings to ensure care resources are aligned with benefits and patient needs
- Ensures utilization of company tools/resources related to care management – e.g. Dart Chart/Managed Care Log
- Responsible for the ongoing communication to all insurance case managers
- Reviews Additional Documentation Requests (ADRs) with Health Information Management Coordinator (HIMC) to ensure all documents are available and meet the request
- Ensures timely communication with the patient/family regarding changes in condition and discharge planning
- Monitors Quality Measures along with other members of care coordination team
- Determines need for non-coverage notification and is responsible for issuance of the beneficiary notices as well as communication with patients/families/payers
- Coordinates discharge planning and post-discharge communication - home health/DME, etc.
- Degree in nursing, therapy or other related clinical field (i.e. social services), must hold a current license in respective field.
- Ability to formulate and implement short and long term strategic plans
- Must have understanding of regulatory requirements
- Experience providing strategic leadership, managing teams and leading projects required.
- Strong communication and organizational skills required
- Must have knowledge of PDPM requirements of insurers
- Knowledge of healthcare reimbursement, utilization management, and discharge planning.
- Must have proven ability to lead a team to achieve desired outcomes of team
- Previous case management experience preferred
- Strong verbal, written and interpersonal skills.
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