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Digital Platforms Intern - (Fall 23)

Company

Dolby

Address , San Francisco, 94103
Employment type INTERN
Salary $28 - $33 an hour
Expires 2023-10-14
Posted at 9 months ago
Job Description

Join the leader in entertainment innovation and help us design the future. The Dolby U internship program offers impactful, project-based work experience in a collaborative, creative environment where you work side by side with industry leaders. Amplify your insatiable curiosity by implementing real-world solutions that revolutionize how people communicate and how entertainment is created, delivered, and enjoyed worldwide. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work. For any student seeking to gain invaluable expertise through meaningful, personal contributions, we invite you to join us in continuing to design a future where technology meets entertainment!

The Marketing department creates passion and relevance for the "Dolby Difference" driving sell-in and sell-thru of Dolby enabled devices, services, content, and experiences across multiple constituents – partners, creators, consumers, and developers.

SUMMARY
The Digital Platforms Team is seeking a creative and technically adept intern to take an active role in creating compelling and curated experiences in our demo app, Dolby XP. This is an excellent opportunity for a dynamic individual to be a part of the end-to-end process of envisioning, planning, building, and launching digital experiences while gaining valuable experience with a world-renowned technology company. Our breakthrough entertainment technologies power the world’s top movies, tv shows, music, games, and live sports across a wide range of consumer devices. The Dolby XP app allows our sales, business, and events teams to deliver curated content and experiences that demonstrate the “Dolby Difference” to their targeted audiences. Working alongside the app product manager, you’ll be responsible for helping craft the experiences that our stakeholders share with their contacts and partners. You’ll talk to stakeholders to understand their business, customer needs, and technology to create a plan. You’ll kick off requests for assets and video content with internal teams to support that plan before building it all together in our CMS. And finally, you’ll test that experience across mobile, desktop, and tv platforms before it’s shared by with our users. Additionally, you’ll also assist with the analysis of app usage data, identifying unmet user needs for new features, and the development and testing of new features in the app. Like Dolby, we are looking for someone who can weave together art and science. The right person for this role can translate a product story into a compelling web page layout — and they can also quickly become familiar with the in’s and out’s of new software tools. They can draft
an intuitive new user journey across different digital touchpoints – and find innovative ways of reusing or twisting current functionality to unlock that vision. They can get into the weeds to learn how the nuances of different audio and video codecs — and also translate and simplify those learnings into a story that can be understood by a non-technical stakeholder at 35,000 feet. Collaboration and communication skills are critical, as the team’s success hinges on our ability to work with internal cross-functional teams and outside vendors to achieve our goals.

RESPONSIBILITIES
  • Get curious about each of our stakeholder’s business area, target customers, and technologies to assist in planning a narratively compelling experience that is also technologically sound
  • Work in concert with our Audio/Video Content Team to scope, spec, and drive content requests through our media encoding pipeline into our CMS
• Build and publish demo experiences and related user journey touch points in our CMS• Provide app account management and support to our internal stakeholders and our external users
  • Assist in the testing of new app features and apply a critical and curious mind towards
  • Test our in-app experiences for both understandable user journeys and for proper audio/video playback across mobile, tablet, PC, and TV devices
  • Assist in the analysis of app usage data and translating those readings into recommendations for stakeholders
  • Build strong relations with our supporting design, video content, and engineering teams, including outside vendors
  • Manage communications, updates, and respond to requests from internal stakeholders using the app

QUALIFICATIONS
  • Basic understanding of project management tools (Jira/GA/Airtable/Excel)
  • Can balance multiple projects and perform assigned tasks without supervisory reminders. Managing expectations is a key to success.
  • Demonstrated creative problem solving and proactive learning
  • Attention to detail, interpersonal skills, effective written and verbal communication, time management, and reading, writing, and research skills are required.
  • Hands on experience building websites and publishing content through a CMS
  • A passionate interest in technology, consumer electronics, or arts and entertainment are preferred.
  • Understanding and familiarity of app or web design principles
  • Ability to work in a fast-paced environment with rapid and continual changes
  • A strong commitment to a career in technology and a passion/aptitude for both software and information technology
  • Coding is not required – but a curious mind for how things work is

We recognize that applying to internships can be a daunting process, especially if you have not had any
previous internships, or if this is a new field of interest to you. Even if you do not have previous
professional experience to meet the listed qualifications, we will consider relevant project, volunteer,
and extracurricular experiences, and we encourage you to include them on your resume and apply.

ELIGIBILITY
Working towards a Bachelor’s or Master’s degree in Marketing, Business Administration, or related field; recent grads who are within 6 months of graduation are also eligible to apply. Must be available to work full-time Monday-Friday for 6 months between September 2023 – March 2024.

Start date for the internship is as follows:
  • Monday, September 25, 2023

The San Francisco/Bay Area base hourly range for this internship position is $28-$33/hr and can vary if outside of this location. Our hourly ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific hourly range and perks and benefits for your location during the hiring process.

Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code, Article 49, and Administrative Code, Article 12

Equal Employment Opportunity:
Dolby is proud to be an equal opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, family status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state, and local laws and ordinances.