Digital Content Specialist / Information Officer 3

When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Digital Content Specialist
Job Class: Information Officer 3
Agency: Human Services Dept

• Work Shift/Work Hours: Day Shift / 8:00 a.m. - 4:30 p.m.
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
• Salary Range: $25.25 - $37.02 / hourly; $52,722 - $77,297 / annually
• FLSA Status: Nonexempt
• Who May Apply: Open to all qualified job seekers
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• Days of Work: Monday - Friday
• Division/Unit: Department of Human Services / LS Operations Support
• Telework Eligible: Yes, telework (within Minnesota or neighboring states) and flexible hour options are available
• Date Posted: 05/02/2023
• Travel Required: No
• Closing Date: 05/15/2023
• Classified Status: Classified
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

*Telework (within Minnesota or neighboring states) and flexible hour options are available.*

This position exists to oversee digital content and its governance for the Licensing Division. This includes completing updates to forms utilized by business units within the division, planning and implementing digital content-related projects, developing and updating content for the division’s public webpages, and administering divisional content on the OIG SharePoint site collection.

Responsibilities include:

• Use a high degree of proficiency when creating documents with industry-grade publishing tools to deliver professional graphically designed documents that have a focus on user experience
• Ensure that digital content and related projects and processes are accurate, accessible, aligned with the OIG’s priorities and directives, and comply with DHS web standards and initiatives
• Serve as division’s content strategy functional expert for public web, print, and digital communications, managing relationships with managers, supervisors, staff, and contractors as needed
• Define and maintain strategic use of SharePoint application for divisional content in collaboration with OIG site collection administrator
• Provide technical assistance to business area staff during the document design and development period to help increase efficiencies during the production phase

Minimum Qualifications

2 years of professional experience creating digital content including content for public webpages.

Experience must include:

• Experience using general markup languages including HTML/CCS/XML
• Knowledge of privacy and government data practices laws
• Experience with publishing tools and software such as Abode Creative Cloud Suite, Adobe Acrobat, and/or Microsoft Office Suite

Bachelor’s degree in Communications, Journalist, English, Information Design, Interactive Design or closely related field may substitute for 1 year of professional experience.

Preferred Qualifications

• Exercise effective judgement, sensitivity and creativity to changing needs and situations
• Develop and maintain professional working relationships and work collaboratively to achieve Division goals and meet established timetables and quality standards
• Knowledge of Commonlook accessibility software
• Knowledge of Section 508 of Rehabilitation Act, W3C WCAG 2.0 and best practices related to accessibility
• Variety of experiences working effectively with others from different backgrounds and cultures
• Experience using general markup languages including HTML/CCS/XML

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Megan Thompson at [email protected].

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at [email protected].

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or [email protected] for assistance.

About Human Services Dept

(Include brief description of agency - limit to two sentences)

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 87% of employees report flexibility in their work schedule
• 95% of employees understand how their work helps achieve their agency’s mission
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 91% of employees feel trusted to do their jobs

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Employer paid life insurance
• Paid parental leave
• Employee Assistance Program (EAP)
• Low-cost medical and dental coverage
• Short-term and long-term disability
• Wellness programs and resources
• Tuition reimbursement
• Health care spending and savings accounts
• Paid vacation and sick leave
• Tax-deferred compensation
• Public pension plan
• Federal Public Service Student Loan Forgiveness Program
• 11 paid holidays each year
• Training and professional development
• Dependent care spending account
• Prescription drug coverage
• Vision coverage

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] and indicate what assistance is needed.