Dietary/Utility Aide Jobs

General Summary of Position
Under the direct supervision of the Nutrition Services Supervisor and the Patient Services Manager, the Dietary Aide perform a variety of duties from serving food items to patients, associates, and guest, to dish room/sanitation duties. Dietary Aides are cross-trained to work every position on the tray line: i.e., starter, expo, checker, Hospitality Aide. Dietary Aide serves food to customers in a friendly, courteous, and professional manner, as well as clean up after serving hours. The Dietary Aide under the direct supervision of the Nutrition Services Supervisor maintains the sanitation standards in compliance as indicated in the cleaning schedule/assignment in the serving area as well as all of the equipment and dining room tables. Some light food preparation such as cold salads, grill items, cold sandwiches, cutting pies and cakes, preparing desserts, etc., is required of this position.

Minimum Qualifications
Education

• High School Diploma or GED preferred

Experience

• Some food experience preferred

Knowledge, Skills, and Abilities

• Ability to read, write and speak or communicate in English to successfully accomplish the essential duties of the position.
• Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.
• Ability to demonstrate ethical behavior that supports the MedStar SPIRIT Values, hospital's mission, values and commitment to compliance with all federal, state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.
• Exhibits professionalism, courtesy and excellent customer service, while interacting with patients, guests and co-workers.
• Ability to maintain patient confidentiality.
• Ability to work effectively with people from a variety of culturally diverse backgrounds.

Primary Duties and Responsibilities

• Performs any major cleaning duties as assigned by the supervisor. Responsible for handling cash if cashiering for that day; responsible for following proper cashier and cash handling procedures.
• Returns all unused items to the refrigerators, freezers, or store-room, properly wrapped, dated, and labeled and place in the appropriate place after each meal. Follow break schedules as indicated.
• Cleans all equipment per cafeteria cleaning schedule.
• Maintains serving area in a clean, neat, and orderly manner. Knows and understands all the departmental policies and procedures (MSDS, safety, infection control, sanitation standards, portion control, diets, NPO's, supplements, etc).
• Required to work weekends, holidays, and rotating shifts. Assist customers with any requests and/or complaints.
• Sweep and mop floors after each meal, clean walk-ins and storage area as well.
• Assists with the preparation of salads, desserts, and nourishments.
• Assists in maintaining the restrooms in a clean and sanitary manner. Directly responsible to respond to customer needs/requests in the department as well as outside the department, in a helpful manner at all times, even in crisis situations.
• Call patient by last name, using words like
  

  
  

  Why MedStar Health?
  At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

  • Strong emphasis on teamwork—our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
  • Comprehensive total rewards package—including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
  • More career opportunities closer to home—as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
  
  

  About MedStar Health
  MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.

• Responsible for handling cash if cashiering for that day; responsible for following proper cashier and cash handling procedures.Assists the supervisor with checking line temperatures and records on the appropriate form.
• More career opportunities closer to home—as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
• Maintain good customer service skills when dealing with public/patients/co-workers. Must report to the supervisor when the register lines are long (10 customers or more) to ensure speedy service to our customers.
• Delivers clean dishes and utensils to the designated area.
• Assembles prepared food on trays for regular and therapeutic diets if needed.
• Delivers food trucks to the patient floors and to patients as specified if needed. Returns trucks to the dish room at the designated times.
• Maintains serving area in a clean, neat, and orderly manner before and after meals are served.
• Tends and loads dish machine after meal times if needed. Maintain good attendance.
• Strong emphasis on teamwork—our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Disposes of trash and garbage three times a day, more frequently if needed.
• Comprehensive total rewards package—including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• Check with nursing personnel if an
• Responsible for washing pots and pans, making sure they are stocked after being completely dry if needed.