Detailed Office Worker Jobs

Description

Are you detailed and like to help the office? Do you want to start your career with DHHS? If so we need you!

Effective July 1, 2023, the pay rate will be $12.852 per hour.

The State of Nebraska, Department of Health and Human Services is looking for a detailed Office Technician to join our team.

"You have the passion, we have the opportunities – let’s make a difference for Nebraskans."

What We Can Offer You

• Career Development and Learning
• Tuition Reimbursement
• Flexible Schedules
• Generous Leave Accruals and Benefits
• 156% match of first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Stable Employment Opportunity
• Opportunity to be part of a caring organization

"The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics."

Examples of Work

Provide Support To The

• The level of decision-making may include identifying the need for and seeking approval for deviations from established procedures.
• Tasks are performed and problems solved within established and prescribed guidelines with little or no ability to change the procedures.
• Positions at this level are primarily concerned with assuring procedures are followed correctly and work is completed timely.
• Work is reviewed on a regular basis to ensure accuracy, timeliness, and efficiency. Typically, work contacts involve agency-wide employees and/or individuals outside the agency where the purposes and discussions are clear and well established.
• Incumbents would not deviate from these instructions without consultation from a supervisor or higher-level position.

Qualifications / Requirements

REQUIREMENTS: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.

PREFERRED: At least one year of customer service experience, experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel. Internal and external customer service experience.

Knowledge, Skills And Abilities

Knowledge of: The practices and procedures pertinent to office/clerical support operations.

Ability to: code/sort and file/retrieve records/documents established indexing/filing systems; identify similarities and differences between two or more sets of data; communicate in person, by telephone or email and perform many others duties as needed.