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Desktop Support Technician Ii Us

Company

Open Systems Inc.
Address Charles City, IA, United States
Employment type FULL_TIME
Salary
Category Staffing and Recruiting
Expires 2023-11-29
Posted at 11 months ago
Job Description
Position: Desktop Support Technician II
Location: Charles City, IA 50616
Duration: 4 Months contract to hire.
Pay Rate: $ 27-28/Hourly/W2
Shift: Monday thru Friday, 8am to 5pm.
Conversion rate? $23-$24
Primary Day-to-day Responsibilities
  • Good trouble shooting skills both HW and software.
  • Responsible to ship and track equipment to remote users and track returns documenting everything in the ticket. Must be able to follow documented instructions.
  • Will be expected to document work. Will provide Break-Fix support, changing system boards, hdds, laptop LCDs etc.
  • Will work with service now ticketing system, support Lenovo Laptops, and a mix of Network printers.
  • Level II IMAC Receiving equipment, unboxing and deploying (set up, breakdown).
TOP Required Skills
  • Customer focused
  • Attention to detail and good communication skills (verbal and written)
Requirements
  • Lenovo warranty certifications a plus
  • A+ CERTIFIED or willing to obtain within 60 days after conversion to Compucom, training and vouchers available after conversion.
  • At least 2 years of experience
Who We Are
Open Systems Inc. (OSI) was founded in 1994 to provide information technology solutions and staffing services to large and mid-size companies across the U.S. Our corporate office is located at 6495 Shiloh Road, Ste 310 Alpharetta, GA 30005. We provide a full range of staffing services including contract, contract-to-hire, and direct hire solutions. Our technical recruiting experts are experienced in technical screening, candidate sourcing, and behavioral interviewing techniques. They focus on providing candidates who match your technical requirements and fit seamlessly into your company culture.
Contact Open Systems, Inc. anytime by website, phone or email. We look forward to hearing from you!!