Delta Vacations Sales Strategy Analyst

United States, Georgia, Atlanta

DLV Rev Mgmt & Strat Initiatives

28-Jun-2023

Ref #: 21486

How you'll help us Keep Climbing (overview & key responsibilities)

As a Sales Strategy Analyst, this person will support the planning and execution of Delta Vacations agency sales programs to improve revenue performance and profitability from our travel agency customers. They will also monitor industry trends and agency performance to recommend and development strategies to increase profitability, revenue and passenger growth.

Essential Functions:

• Complete analytics and contract administration for all agency agreements; including annual agreements, GAIN, etc.
• Manage strategic projects for sales organization; gather feedback from sales team, review metrics, provide recommendations and execute programs.
• Develop models that will determine costs and benefits of various sales initiatives. Track trends to determine effectiveness and provide recommendations for improvement.
• Provide analytical support for the Sales Incentive Plan (SIP) model. Make recommendations and adjustments based on corporate initiatives.
• Provide complex problem solving based on metrics and data mining to support strategic plans and long term objectives.
• Other duties and responsibilities as assigned.
• Perform quantitative & qualitative analysis, apply business intelligence and make recommendations for agency programs: Diamond, GAIN, incentives, override commission, etc.
• Consistently monitor agency commission programs and cooperative marketing spend to influence market development and agency growth potential.
• Develop collaborative relationships with internal DLV departments.

Other Duties

• Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Evaluate processes and make recommendations to improve efficiency on a regular basis.
• Train operations team on reporting software so they can assist with generating reports. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Build reporting and analytics for the agency channel.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta Vacations, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta Vacations employees. Exploring a career at Delta Vacations gives you a chance to see the world and Go Beyond the Fight while earning great compensation and benefits to help you keep climbing along the way:

• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• 401(k) with generous company contributions up to 5%
• Lateral and promotional career opportunities
• Domestic and International space-available flight privileges for employees and eligible family members
• Recognition rewards and awards through the platform Unstoppable Together
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals, Delta Vacations Packages, auto, home, and pet insurance, legal services, and childcare
• Competitive salary, profit sharing program, and performance incentives

What You Need To Succeed (minimum Qualifications)

• Embraces diverse people, thinking, and styles.
• Is at least 18 years of age and has authorization to work in the United States.
• Bachelor’s degree from a four-year college or university; or equivalent work experience; or equivalent combination of education and experience.
• Ability to define problems, collect data, establish facts, draw conclusions and solve problems in a timely manner.
• Possesses a high school diploma, GED, or high school equivalency.
• Two years of travel industry or sales analytics experience required.
• Ability to prioritize and successfully manage multiple projects/deadlines simultaneously.
• Highly effective verbal and written communications skills and the ability to communicate with
• Consistently prioritizes safety and security of self, others, and personal data.
• Must have strong organizational, analytical and report writing skills.
• Occasional evening and weekend work may be required as job duties demand, etc.
• Make strategic recommendations and enhancements.

What Will Give You a Competitive Edge (preferred Qualifications)

• Knowledge of DLV’s programs, policies, procedures and World Agent Direct preferred
• Travel industry experience preferred
• Salesforce.com preferred
• Tour Operator experience preferred