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Company

KellyMitchell Group

Address Columbus, OH, United States
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting
Expires 2023-08-10
Posted at 9 months ago
Job Description

Job Summary:

Our client is seeking a passionate, data savvy Analyst to join the Analytics team and fuel our mission of growth through data-driven insights and opportunity discovery. In this dynamic role you will dive into our customer, product, channel, and digital data to uncover opportunities for consumer experience optimization and customer value delivery. You will also enable stakeholders with actionable, intuitive performance insights that provides the business with direction for growth.


The ideal candidate will have a robust mix of technical and communication skills, with a passion for optimization, data storytelling, and data visualization. You will collaborate with a centralized team of analysts as well as teams across the organization including Product, Marketing, Data, and senior leadership. This is an exciting opportunity to be a key influencer to the company's strategic decisions and to learn and grow with our Analytics team.


This individual will participate in all phases of the data and analytics lifecycle, including specifying data capture requirements, analyzing patterns and trends in structured and unstructured data to provide insights on projects that span all facets of the Enterprise.


Duties:

  • Collaborate with Fraud and Risk partners to identify and mitigate threats to company assets
  • Provide opportunity analysis, measurement plans, dashboards, and post-release/testing analyses
  • Clearly communicate these recommendations to internal stakeholders and senior leadership
  • Synthesize data from our analytics tools into actionable insights about customer and prospect behavior, digital sales and servicing performance, and customer value delivery
  • Extract and analyze data using analytics tools such as Python, R, and/or SAS
  • Partner with Digital, Marketing, Product and IT partners to evaluate the success of new initiatives
  • Create self-service dashboards for internal business partners to learn, understand, have access to, and derive insights from data, metrics, and KPIs
  • Be a partner in the building of KPIs and metrics that help to gauge the health and success of our digital and Omni assets and initiatives
  • Apply visualization techniques to internal and external data sources to make accurate and actionable analyses in a timely fashion
  • Apply automation techniques to manual processes to create efficiency, improve accuracy, and build upon successes that create a suite of self-service assets
  • Create compelling, intuitive dashboards to enable the business with critical metrics, with a focus on data automation, anomaly detection, and actionable data visualizations
  • Participate in cross-functional initiatives, collaborating with team members to achieve and measure project success
  • Ability to quickly grasp complex technical concepts and make them easily understandable through various communication mediums like visualizations and presentations


Desired Skills/Experience:

  • R or Python Programming
  • Master’s Degree
  • SQL
  • Tableau experience with basic reports and dashboards


Benefits:

  • 401K offered
  • Medical, Dental, & Vision Insurance Plans