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Data Integrity Analyst Jobs
Company | iHeartMedia |
Address | San Antonio, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Broadcast Media Production and Distribution |
Expires | 2023-06-11 |
Posted at | 1 year ago |
iHeartMedia
- Build a strong partnership with sales managers, account executives and other business associates to maintain a deep level of trust and communication.
- Respond to internal customer inquiries related to sales accounts
- Strategically review accounts for assignment to the correct hierarchies
- Be held responsible and accountable for maintaining the highest standards in decision-making
- Create and maintain documentation on data policies
- Review, audit and cleanse account data to maintain data integrity
- Knowledge of enterprise parent/child hierarchy
- Ability to work in a fast, agile and nimble environment with frequent changes
- Sense of responsibility to self, team and customer
- Knowledge of account mastering
- Demonstrated skills in analysis, critical thinking, problem-solving and decision-making
- Must be detail-oriented
- Must possess excellent verbal and written communication skills
- Exceptional work ethic and dedication
- Ability to work with a cross-functional teams
- Background in data-cleansing
- 1+ years working in account mastering and data cleansing
- 3+ years working in sales operations or related customer support field
- Experience with CRM Fusion a plus
- 1+ Experience in Salesforce required
- Open communication with colleagues and direct reports that encourages collaboration and team consensus
- Efficiency with independent work under minimal guidance
- Respect for others and a strong belief that others should do this in return
- Full proficiency and understanding of job function
- Professional communication that stresses diplomacy, empathy and patience
- Strong problem solving skills
- Commitment to process improvement for overall team effectiveness
- A 401K plan
- Paid vacation and sick time
- Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
- Company provided and supplemental life insurance
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- Employer sponsored medical, dental and vision with a variety of coverage options
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