Data Entry/Customer Service Representative

Data Entry/Customer Service Representative

PLEASE READ THE FULL DESCRIPTION OF THE POSITION-THIS IS NOT A REMOTE POSITION

If you are wanting to work for a family-orientated and rapidly growing company with a chance to climb the company ladder, with a fast-paced and challenging environment and room for growth then here is your opportunity. We are a company that works with insurance companies and their clients who have been affected by mother nature. We are looking for dedicated employees. The employer pays 60% of the employee's health insurance and pays for STD, LTD, and a 25,000-life insurance policy. We also offer dental and vision.

The hours for this position are Monday and Friday 7:00 AM - 5:00 PM and Saturday and Sunday from 7:00 AM to 7:00 PM when not in storm mode. Must live within 30 miles of the Lake St. Louis area.

• Processes customer and account source documents by reviewing data for deficiencies.
• Maintains operations by following policies and procedures and reporting needed changes.
• Combines data from both systems when account information is incomplete.
• Contributes to team effort by accomplishing related results as needed.
• Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Secures information by completing database backups.
• Purges files to eliminate duplication of data.
• Prepares source data for computer entry by compiling and sorting information.
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
• Maintains customer confidence and protects operations by keeping information confidential.
• Answer inbound calls.
• Make outbound calls.
• Maintains database by entering account information.

Data Entry Clerk Qualifications / Skills:

• Organization skills
• Computer savvy
• Good typing skills
• Thoroughness
• Attention to detail
• Confidentiality

Education and Experience Requirements:

• Must have reliable transportation
• High school diploma or equivalent
• MUST have data entry experience or related office experience.