Data Entry | Customer Service Representative

Company Overview: Universal Capacity Solutions is a rapidly growing transportation services provider serving the US and Canadian markets with multi-modal, effective, and competitive transportation solutions. Founded in 2005 and centrally headquartered in Nashville, TN, Universal’s energetic, person-focused culture has been recognized as one of the ‘Best Places to Work in Nashville.’

Universal Capacity Solutions offers cost-effective transportation solutions in truckload, drayage, international, on-demand, warehousing, intermodal, and brokerage services. We currently provide capacity for over 800 customers with our vast carrier network of over 15,000 contracted carriers. We serve a variety of industries that includes food and beverage, plastics, metals, building materials, consumer products, and government services.

Our environment fosters personal and professional development of our employees that sets our service apart. At the core, Universal’s team members, proprietary systems, and processes do more than simply ‘Create Capacity’ – combined they empower continual development and support for the communities we serve.

Job Type: Full-time

Pay: From $17.00 per hour

: Seeking applicants for a Clerk in the Support Services Department. Our Call Center is offering positions for 2nd shift, 3rd shift, as well as Weekend Shifts! This position is ideal for candidates with high attention to detail. Universal has several proprietary systems put in place to increase the efficiencies and reduce training time. Support Services Clerk’s quickly learn about different aspects of the company and are encouraged to apply for other internal roles as they become available. We promote from within!

Primary Responsibilities will include:

• Gathering information from Carriers/Drivers via Phone, email

• Inputting information into the system to update other Universal representatives

• Notifying other Universal representatives of potential issues regarding the shipment

• Relay information to drivers/dispatchers regarding their shipment

Requirements:

• High School Diploma required

• 18 years of age or older

• Strong communication skills

• Proficient computer skills

Benefits:

• Life insurance
• Paid time off
• Dental insurance
• Vision insurance
• Health insurance
• 401(k)

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Desk stations are distanced min. 6 feet.