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Company

Lanter Delivery Systems
Address Roanoke, TX, United States
Employment type FULL_TIME
Salary
Category Transportation, Logistics, Supply Chain and Storage
Expires 2023-06-17
Posted at 11 months ago
Job Description
  • We do what we say we will do. We have a Passion to Serve
  • Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the auto and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries. The ideal candidate will embody our company's Non-Negotiables : Walk in Humble Confidence
  • We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other . Working hours: Tuesday
  • We never fail, we only learn. We are One Team
  • We are experts at what we do, but we never assume we know everything. Be Open, Honest and Respectful
  • Saturday Job Responsibilities: Direct customer contact via phone & e-mail Assisting with inquiries and problem resolution Promote/maintain positive service provider relationships Daily entering of data and compiling/completing time-sensitive reports Provide customer service at all times Performs clerical work as required including answering phone calls, operating various office machines and computers, etc. Other duties as assigned Job Requirements: High School Diploma or equivalent 2+ years customer service experience in a business-to-business environment Clear, pleasant speaking voice and easy to understand Excellent problem solver Ability to handle customer complaint phone calls with empathy and genuine concern for customer needs Proficient in Microsoft Excel, Word and PowerPoint and capable of formatting worksheets LDS is financially sound and growing and offers a full benefits package after 90 days of employment. Benefits include Medical, Dental, Vision, Life Insurance, STD, LTD, and 401K with company match. Come see what a career with Lanter can do for you! Lanter Delivery Systems is an Equal Opportunity Employer
  • We say what has to be said in a tactful, courteous way. Be Fearless
  • We achieve more together by collaboration and consensus. Delivery on Commitments