Customer Service Representative Jobs

We are looking for Customer Service Representatives with exceptional people skills, and the ability tolearn new skills in a short amount of time, in order to better service our Union members.

We have direct relationships with over 5,000 union associations around California. What we do is coordinate and educate the union members on benefits that are provided to them.

As a Customer Service Representative, you will need to be able to resolve all questions and concerns in a timely manner in order to provide exceptional service to our union members.

Working with us will provide the ability to learn new skills that can help you in order to succeed and grow with the company.

Basic Responsibilities:

• Troubleshoot and resolve issues and concerns
• Handle customer inquiries
• Develop and maintain a knowledge base of the services
• Document and update customer records based on interactions
• Provide information about the products and services

Qualifications:

• Ability to build rapport with clients
• Excellent written and verbal communication skills.
• Previous experience in customer service, or other related fields
• Must Reside in California
• Positive and professional demeanor
• Ability to prioritize and multitask

EMPLOYMENT TYPE:FULL TIME

JOB TYPE:Customer Service Representative

SALARY RANGE:$45,000 - $75,000

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