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Customer Service Representative Jobs
Company | WizeHire |
Address | Jacksonville, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-18 |
Posted at | 10 months ago |
Compensation
- Record customer interactions and follow up on their experience with our company
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Communicate frequent customer suggestions to the team to troubleshoot
- Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
- Maintain customer accounts and update with new account information as needed
- Must have graduated high school, received a G.E.D. or equivalent
- Previous work in a customer-facing position
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
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