Customer Service Representative Jobs

What does a Customer Service Representative do?

As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our company. This is a great opportunity to showcase your excellent communication skills and problem-solving abilities while working in a fast-paced and rewarding environment.

Customer Service Responsibilities List

• Provide accurate and timely information about our products or services
• Handle customer inquiries, requests, and complaints via phone, email, or in-person
• Maintain customer records and update relevant information in our database
• Troubleshoot and resolve customer issues, escalating to higher-level support when necessary
• Collaborate with other departments to address customer concerns and improve overall customer satisfaction

Requirements

• High school degree
• Excellent communication and presentation skills
• Strong phone contact handling skills and active listening
• Ability to multi-task, prioritize, and manage time effectively
• Familiarity with CRM systems and practices
• Track record of over-achieving quota

Job

• Monday - Friday
• Full time

Salary Range

$20.00 - $31.00 hourly

Bonus Points

• Disability Insurance
• Health Insurance
• Flexible Spending Account
• Dental Insurance

Let’s create your dream career and make an impact together! Apply today.