Customer Service Representative 7292 Jobs

The main requirement for Domino's Customer Service Representatives (CSRs) is to have a
positive personality, a clear and highly energetic voice, and he or she must also be customer
service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.
While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.
Some specific duties of Domino's CSRs include:

• Preparing and packaging food products
• Opening and maintaining customer customer accounts by recording and updating account information
• Collecting payment and handing out orders to customers
• Contributing to team effort by accomplishing related requests as needed
• Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
• Maintaining financial accounts by processes customer adjustments
• Attracting potential customers by answering product and service questions and advertising/"wobble boarding"

Qualifications
We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance
evaluations conducted by Regional Supervisors on a regular basis. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.
CSRs must:

• Have cash management skills
• Be attentive to detail
• Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed
• Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
• Be 15 years or older
• Be customer oriented, friendly and energetic

Additional Information
All your information will be kept confidential according to EEO guidelines.