Customer Service - No Experience Required

If you seek a company that provides a supportive, long-term, and fun work environment, then Dynasty Management may be your next career opportunity.

Dynasty Management is a full-service sales and consulting firm that specializes in working with top telecommunications companies. At Dynasty Management, our team is constantly thinking of ways to ensure our employees have the proper training needed to be successful and enjoy their work daily. Our Verizon Customer Service Representative will receive hands-on training regarding product and service knowledge to guarantee that each Verizon Customer Service Representative is confident and able to succeed in their role.

We seek ambitious Verizon Customer Service Representative who are eager to get their foot in the door to start a career and are passionate communication experts that thrive working in a people-centric environment. Our target market is constantly evolving; therefore, we are looking for someone who is driven, a set starter and passionate to join our team as we continue to expand through the Cleveland area.

Verizon Customer Service Representative Responsibilities:

• Work directly with customers daily in order to guarantee excellent service on the spot and be hands on for any necessary explanations.
• Develop proposals, sales strategies, and presentations that correlate to customer needs and wants
• Increasing sales by staying up to date on new marketing trends and ways to approach and overcome objections
• Attend weekly meetings on product training
• Manage time and territory in an efficient manner
• Establish a solid, constructive working relationship with members on the Sales team to help each other reach goals and increase production
• Handle all interactions between customers and clients

Verizon Customer Service Representative Requirements:

• 1-2 years experience in a customer service or sales-driven environment
• Bachelor's degree is preferred
• Willingness to learn
• Individual who is outgoing, passionate, and committed to working in a people oriented environment
• Ability to work in a collaborative and self-driven environment
• Solution oriented to maintain and exceed sales goals

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