Customer Service Coordinator Jobs

We are seeking a dedicated and organized Customer Service Coordinator to join our team. In this role, you will be the first point of contact for our customers, providing them with accurate information and directing them to the appropriate personnel. You will also be responsible for supervising assigned staff, maintaining office supply inventory, and assisting in the scheduling of special events and rentals. We pride ourselves on providing exceptional customer service, and we are looking for someone who shares this commitment.

Responsibilities:

• Collecting, receipting, and accounting for various payments received
• Assisting with concession and game room operations
• Performing routine clerical work, such as typing, copying, filing, and processing various documents
• Accepting and processing reservations for facility use
• Answering telephone calls and providing accurate information to callers
• Supervising assigned staff, including scheduling, instructing, and reviewing their work
• Maintaining office supply inventory
• Assisting in the scheduling of special events and rentals
• Providing information to the public regarding company policies and procedures
• Greeting customers and directing them to the appropriate location

Qualifications:

• Experience in handling cash transactions and maintaining records
• Excellent communication and customer service skills
• Ability to supervise and manage a team
• Proficiency in computer data entry and use of office equipment
• Strong organizational skills and attention to detail