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Company | Culver's Restaurants |
Address | Schererville, IN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Restaurants |
Expires | 2023-09-04 |
Posted at | 9 months ago |
Job Summary
Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's leaves happy.
Essential Functions
Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's leaves happy.
Essential Functions
- Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
- Handles guest comments promptly and courteously.
- Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
- Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
- Demonstrates proper personal hygiene and food safety practices consistently.
- Performs primary position responsibilities timely and accurately.
- Consistently provides excellent guest service and hospitality.
- Performs back-up support accurately and timely after secondary responsibilities are accomplished.
- Attends all team member meetings.
- Maintains a neat, well-groomed uniformed appearance.
- Assists guests with product knowledge and promotional information upon request accurately.
- Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
- Answers the telephone courteously and professionally, within three rings.
- Follows company safety standards at all times and looks out for the safety of other team members and guests.
- Prepares quality products while maintaining: portion control and presentation within service goal times.
- Demonstrates trained food safety knowledge
- Flexible schedule
- Communicates with guests, team and management
- Reading and writing skills required
- Maintains a sense of urgency
- Sit Occasionally
- Walk Constantly
- Stand Constantly
- Lift / carry 11-20 lbs Constantly
- Lift / carry 51-100 lbs Occasionally
- Lift / carry 21-50 lbs Frequently
- Handling Constantly
- Lift / carry 10 lbs or less Constantly
- ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to bgin work assignments. Delivers quality work product using resources and time allocated.
- INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
- CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
- PLANNING: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
- QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
- DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
- COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
- COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
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